Hilton Garden Inn Charlotte/Ayrsley

Location.

Bed was too soft.

It was close to a lot of great food options! Not far from where we were going. Quite free parking a plus! Movie theater right across the parking lot so that’s fun!

The wallpaper in the bathroom was peeling so it wasn’t pretty on the eyes and the top to our ice bucket was dirty so we could not close the ice bucket those are two small fixes that wouldn’t stop me from Staying again!

Clean, quiet, smells good and has a pool inside. Ursula at the front desk was nice.

Breakfast not included. Bed a little hard.

Location and proximity to the interstate and easy access to free parking. Front desk staff were friendly and helpful.

The room was in much need of renovation. The door to the bathroom was damaged and stuck so you could not open and close the door all the way. The bathtub was old and dirty. The light fixtures were rusted and crooked. Toilet seat was loose. The beds THE MOST FIRM BED I’ve ever stayed on. No safes in the room. Two of the lights didn’t work. House keeping comes every other day? Then the pool area. The indoor pool area did not have working ventilation so the chlorine smell was overwhelming. The pool water was leery. The hot tub jets were broken. The finally we eat dinner and the bartender server was awful. For the price you pay for the food you’d expect better service.