Cleveland Marriott Downtown at Key Tower
Über diese hotel
Gelegen in Cleveland Heights, dieses charmant hotel für 81 € pro Nacht ist ein großartig Option für Ihr nächstes Reise. Dieses Hotel liegt im Herzen der Innenstadt von Cleveland, weniger als eine Meile vom Cleveland Convention Center entfernt und bietet ein Fitnesscenter.
Ausstattung
Klimaanlage
Haustiere erlaubt
Küche/Kochnische
Internet/WLAN
Kamin
Parkplatz
Waschmaschine
Whirlpool/Spa
Fernseher
Rollstuhlgerecht
Fitnessraum/Fitnessstudio
Familienfreundlich
Karte von Cleveland Heights, OH
Bewertungen
4.1/5.0
Ausgezeichnet(383 Bewertungen)
100 % verifizierte Bewertungen
9.0
King room overlooking Lake Erie. The sunset was beautiful.
Paying for parking and internet was a bummer.
7.0
Location is great, especially being across the street from the convention center. The Marriott is very accommodating and clean.
We have stayed here 7 years back to back for the tattoo convention every year. The price has sky rocketed over the years including parking. Also the facility has "changed its policy" when paying and I was never informed or notified. I typically always pay cash and pay extra for incidentals which I typically get back upon check out. I was told I can no longer do that due to new policy or I needed to find somewhere else to stay even though I've had this hotel booked for months. When told this, the gentleman made me and my wife feel incompetent and made us question if we wanted to continue with our check in. Then when checking out I was asked if I wanted to pay cash for my stay like I do any other time as though the "new policy" was never a thing.
8.0
Location & staff, comfortable beds
Bathrooms a bit worn, not very good coffee in rooms,
10.0
Perfect place to stay for a Bengals game! Within walking distance!
Nothing
5.0
Close proximity to where we were going
Small room and no breakfast for the high price
9.0
Location!!!
Room and especially bathroom could be more updated.
9.0
Helpful staff and comfortable bed
Odd location- tough to find parking garage- felt like an intentional oversight to FORCE valet. We finally found the entry and parked ourselves.
6.0
I absolutely loved the view. We could see the stadium and the lake and city. It was beautiful.
When I made the reservation the women told me that the spa was same day reservations. However when I went to the spa they had nothing available. I was pretty disappointed. Also the fridge in our room didn’t work so we couldn’t keep anything in the fridge. I was also surprised that there was no hairdryer in the room. I’ve stayed at cheaper places that provided hair dryers. Last thing is that when I was checking in, the women asked if I wanted a complimentary upgrade which I’m glad I asked before I said yes because I asked if it was stadium view and she grumbled and said no it’s on the 5th floor. We were on the 23rd. Doesn’t sound like an upgrade, more of a downgrade.
5.0
Great location
The ventilation system kept making noise all night disturbing my sleep
8.0
Decent
Selection
6.0
The location next to the stadium. I also really enjoyed the desk agent Melissa she was very sweet and kind!
The room still was kind of dated and also dirty especially the bathroom as it didn't look like it had a good floor sweeping or mopping in weeks! I also thought the room itself was dusty and the carpet was old and pealing badly and I also felt the shower was also dirty and had to put in a maintenance request for slow draining water that turned into a bath when I was only taking a shower..The location for my event at the Browns stadium was great but everything else could of been much better.
10.0
The breakfast was good - the breakfast staff was exceptional....so happy and friendly made us start our day right. The gym was really nice, equipment was well maintained. Restaurants were great as was the pantry. Location was Perfect for walking to everything. The room was spacious (we had a view of the stadium) with a refrigerator; the curtains were definitely nice (kept room dark when sun came up). Front desk staff at check out was fabulous, but at check in they did not really explain much (parking, meals, amenities, etc). Valet parking was fast
Check in was not the best - just no real explanation about where breakfast is, where room is, what amenities are available or not available.. just didn't give us a warm welcome (they were not "mean" or unprofessional, just not friendly
5.0
great location easy access
no usb ports or advanced connectivity
8.0
Great position and great views
The room service was ok but could have been better. It was a little like Uber eats from a near by deli not from a 4 star hotel kitchen
4.0
Nice fitness facility, good view.
Very inattentive and rude staff, expensive, uncomfortable beds.
10.0
Parking attendants were responsive, quick, helpful, informative. The staff running the parking and the doors was AMAZING. These people were standouts in Cleveland and in the industry!
We were there on a very busy weekend, hotel cost was high, reservations for dinner online were inaccurate because reservations in person were very easy to obtain. With so many people, front desk and bar seemed to need more staffing.
10.0
The staff was were helpfull.
9.0
Beautiful downtown location with incredible views
Our bed was not comfortable
9.0
cleanliness and location, friendly helpful staff
nothing, all good
10.0
The property was absolutely clean, and the facilities were phenomenal.
We loved everything.
6.0
Breakfast was excellent.
Rooms didn’t seem very fancy for the cost.
8.0
It was very clean, had lake views, excellent restaurants attached and the staff are all very friendly.
The room service menu could be a little more robust.
1.0
Location is good
This hotel is the worst ever. Do not stay here. Very dirty: We stayed 6 nights, they didn’t clean each day at all, they only changed towels, and the night before leaving, even no one change towel; staff doesn’t know what their doing, for example: one staff said breakfast finishes 9:30, another one said:11:30 , totally confused; front desk doesn’t know self parking info at all such as guest can go to parking through the hotel, such as Wi-Fi NoT free unless you have to register. Not help at all. Their breakfast is horrible! Do not understand why such poorly managed hotel still exists
9.0
Location, staff and customer service were amazing..no unhappy staff!! Clean rooms!
No problems!
10.0
Convient
Rooms dated
10.0
Was lovely great location , the young lady savannah at the front was the kindest and friendliest host ever. Amazing views soft towels soft bed
All was great
7.0
No free Wifi; signal of mobile phone is also not good
9.0
Lovely staff, good food and comfy beds.
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Cleveland Heights?
Der Durchschnittspreis für eine Anmietung in Cleveland Heights beträgt 101 € pro Nacht. Diese Miete ist 20 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Cleveland Marriott Downtown at Key Tower aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Wir haben keinen Pool gefunden, der als Ausstattungsmerkmal für diesen hotel aufgeführt ist. Es kann sich lohnen, noch einmal zu prüfen, ob ein Pool für Ihren Aufenthalt wichtig ist.
Ist Cleveland Marriott Downtown at Key Tower haustierfreundlich?
Ja! Diese hotel ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Ausstattungsmerkmale sind bei Cleveland Marriott Downtown at Key Tower verfügbar?
Wir haben 12 Ausstattungsmerkmale für diese Unterkunft gefunden. Dazu gehören klimaanlage, haustiere erlaubt, küche/kochnische, internet/wlan und kamin.