The bed

Room clean up

The room was spacious and had needed amenities.

The blinds had cigarette burns in them.

I liked the size of the room and the ability for the window to open to let in fresh air. The mini fridge was nice and the AC kept the room cool.

It was a long line to check in- waited about 20 minutes. Even though we got a non smoking room it smelled like cigarettes. We lifted the mattress and found a crushed up cigarette which was the cause of the smell. Though the AC worked well, there was a loud crackle/pop noise every time it came on which caused me to wake up all through the night.

Nothing

It had a terrible smell, even with the AC on it didn’t go away I couldn’t stay the night I had to check out early, terrible it was dirty, maintenance was really bad.

The property was old and run down. Much worse that LaQuintas we have been to before.

Old and in some disrepair.

I liked the location

the rooms were smelly, carpet smelled like urine, over all smelled gross.

nothing, it was old and staff very poor skills

Everything

Adequate for a one night stay. New remodel looking better. Location not great but easy. Breakfast was adequate needs more protein.

The part of town is getting run down with a homeless perblem so Fresno needs to do something about that. The property supplied adequate security around the parking lot and perimeter.

The customer service from the Mgr on down was excellent, the rooms was very clean the staff was very friendly

so one cancel all of my extra rooms I had for my club sister

not really anything special

I called and asked if the pool was open and what they served for breakfast and was given answers only to get there and the person at the front desk to tell me that my online payment didn’t go thru and I had to pay again and then I had to go through a whole ordeal with booking.com. after I paid twice and was all checked in the guy said that we couldn’t use the pool became it’s closed! I chose this hotel because they said it was open. then during breakfast all they had was waffles. when they had already told me the day before they’d have a full continental breakfast so now I had to take my kids to go out to eat and spend more money. There was mold in the corner of the room and in the shower. the towels were more like rags you’d dry your car with. I’d never go here again! they said it’s newly remodeled but I think it was just a paint job and new curtains. never again! NEVER AGAIN NO MATTER HOW CHEAP THE ROOM RATE IS! mind you I paid 115 a night!

Very nice rooms

The employees are very rude

Nice hot shower. Bed ok. AC worked good.

Alot of homeless wandering the street in front. Our keys didn't work and they couldn't fix till morning so we couldn't go out to dinner or couldn't get back in room🥺 It was advertised at being newly renovated...it was not. Drape torn. Bathtub grungy old looking. Maintenance came to fix key card as we left at 9:30 am next day.

Staff were very friendly and helpful. The room was freshly cleaned and beds so comfortable. We stayed one night but would stay again.

All was great! More we liked the staff on board. We're looking forward to our next trip! Thank you!

Nothing.......was outstanding!

nice room

room smelled weird and we couldn’t get into our room after the staff helped 4 times walking back and fourth trying to fix the kay card. then got placed into a weird smelly room .

great hospitality

The room I requested was no longer available. and didnt not managed well their status.

Still I didn't received my deposit back

the rooms clean

ice machines not working