La buena ubicación

La limpieza

The room was clean and beds were very soft and comfortable. Staff was friendly.

Very disappointed with this hotel. Our room did not look anything like the pictures. The beds were plain and white, no red silk linens anywhere. There was not a continental breakfast included however, there was only coffee and juice behind a dim dark bar area. The air freshener in the hallway smelled like cigarette and with a strong scent of floral. It smelled awful! The window in our room faced out to an alley with mattresses and trash everywhere. It was not the most pleasant scene. Unfortunately, we will not stay at this property again.

I liked how close it was to universal studios and how it was nice and quiet compared to the rest of the surrounding areas loved how the staff was very nice and friendly

I didn’t like that you could tell it needed some small renovations through out the whole facility , there was lots of chipped paint on the furniture in the rooms , mold/ wet spots on our ceiling elevator smelled like dog urine , and the pool was beyond freezing though out the room and the pool should’ve been heated

Close proximity to Universal Studios, easy to call an Über and get to the park, good security, big room with good water pressure

Nothing

They had bed bugs they got mad with me because I wanted my money back for the bed bugs the staff was very rude told me how to raise my daughter because she wanted a lemon from the tree threatened to call the police on me because we were in the lobby waiting for our ride the hotel is grungy dirty rusty it smells and it’s outdated definitely motel vibes

No breakfast even though hotel advertises breakfast

Staff and breakfast and

The kind service

Just a little outdated but everything worked properly

Close to universal but still a drive, I thought it was closer.

Horrible breakfast, milk just gets left out, only one choice of cereal and breakfast bars. I don’t even think the juice machine was working. Breakfast area was sus. In the room overall looks clean but lacked deep cleaning. Stayed for 3 nights and didn’t get clean towels on second night -.- They didn’t have towels for the pool.