Majestic Hotel & Apartments

The location was perfect.

It’s older and the door to our room didn’t feel safe. The lock is that of a standard bedroom doorknob that can easily be broken into without much effort. The carpets aren’t very clean. The elevator is tiny and takes forever to arrive empty enough to get in. And it only goes from the ground street level to the lobby.

Customer service was very polite.

For the price that was paid I believe the place needed to be taking care of a bit better than it was.

The new workers went above and beyond for us. Even gave us a tour of the other apartments for next year.

We liked the location and the beds were comfy. The 2 bedroom apartment for 5 was definitely big enough for everyone to have their own space. Whenever we needed anything, the staff was very attentive and kind. The deck was a nice feature despite some furniture being broken and it being a shared deck. One of the reviews I read said the room was too hot but each room has its own window unit, we were plenty cool and comfy!

The room was clearly not vacuumed prior to us arriving. There was a piece of broken beer bottle in front of the fridge. I went to the desk to let them know and they offered me a vaccumm. I obliged since I wanted to ensure a thorough job was done. I then blew a breaker using it. Maintenance helped us immediately! I mopped the kitchen and bathroom floors myself because they were soo gross and sticky. It honestly looked like the kitchen floor hadn't been mopped all season. The bathroom floor was wayy better though! The 2 bedroom apartment had a very strong natural gas smell as soon as we walked in. It made all of us uncomfortable and the kids kept mentioning it so my fiance turned the gas line running to the stove off and the smell went away immediately. Thank goodness he knew how or I would have asked maintenancefor help or inwas even contemplating leaving over it, it just made me uneasy and there was no ignoring the smell. There also was no pull out couch bed as advertised. Luckily we brought a travel cot.