Comfy beds and cleanliness

Breakfast was ok. Not the greatest.

The location was nice. It was winter so the leaves were gone and you could see the water across. Walking distance wasn't bad for the casino or the falls walk. Very helpful to be able to charge sodas or snacks to the room instead of having to take cash out of the ATM.

The pool was small but we did not use it this time. the area for breakfast was kind of "tight" but feasible. The use of the key for all doors and the elevator swas new to me.

Staff were excellent-great breakfast-rooms were very comfortable

Nothing

It was truly great!

There were no tooth brushes, or toothpaste.

Good staff. Clean room. Comfortable beds. Good coffee.

It was a little bit noisy from room air conditioner and outside roof conditioners is located near casino on other side of the road. It is not be able to close curtains. It's not a little bit convenient. We had a not bad breakfast. But a chicken patty was terrible. Don't test it! And I was overcharged. I got a receipt. But when I checked my bank account, I saw they charged me almost $30 more than I had amount in receipt. Interesting))) There wasn't opportunity to fill up a water for drink. Only buy. Dispenser and cooler for water were not available.

Location and proximity to Falls

none

Location and staff members.

Breakfast people and manager who over charged us for the stay.

The hotel is very secure, the room was super clean, bathroom was super clean. There were more toiletries than I am used to seeing in a hotel room (like shoe polish and makeup remover wipes). Ice machine was in a convenient location. Room had a microwave, coffee maker, and mini fridge. The complimentary cookies at the front desk were a great touch. Air conditioner worked great. Pillows were super soft and comfortable. Bed was comfortable too! But best of all, the staff was so friendly and happy to help or answer any questions we had!

We had no complaints