location

bedroom lights didn’t work

staff is really nice, it’s a beautiful place and really clean

The staff was the best staff I have ever witnessed at a hotel. Restaurant is wonderful, breakfast is even better

A tad pricey.

Very small room for the price. We had a one bedroom double. And only one end table between the beds and I had to pull the bed out from the wall to even get to a plug in on one side of the bed. It was tiny. You could not even comfortably sit 4 people in the living room to visit unless you wanted to sit on hard chairs they had in what they called a kitchen. I used to stay at Embassy Suites all the time when they had the old design of the buildings. They had nice big rooms with large separate bedrooms and a nice living room. And the breakfast was amazing at the old one. Also the old ones nightly reception was unlimited drinks and a nice selection of snacks. Our nightly reception at our current stay was horrible. 2 drinks which consisted of warm beer , wine and a very small selection of mixed drinks. The bartender was not friendly at all. The food was basically chex mix and cheese cubes. We even had to ask for pop cups and she wasn't even sure if the pop machine was working. I could have went to the gas station and got better food. The breakfast was a mess. Not enough tables and the room was so small you had to wait in a crowded line to get your food that was less than average. One last thing, the shower only had 2 settings and was so powerful that it got the whole bathroom floor wet. I had to call to get more towels to put on the floor to make sure no one slipped and fell. They only give you 4 towels, one roll of toilet paper as if 4 people for 2 nights is going to have enough. For swimming you had to check out a swimming towel and if you didnt bring it back you would be charged for it. If I ever stay at an Embassy Suites again I will make sure it is an Old one because the newly built ones are not good. I recently stayed at a Hampton Inn that was far Superior to this for half the price. We paid over $400 for a 2 night stay and all I wanted to do was go home. What a joke. You expect nice relaxing stay and all you get is a uncomfortable headache 😒

We stayed there a year ago and it was very nice. We came back for that reason. But the blankets were dirty in our room the towels were stained and the floors were filthy.

loved the rooms, the burger shack and the lobby!

the didn’t like that we couldn’t darken the room with the curtains. we have a 9 month old who didn’t sleep great from all the light!

Suite was beautiful and very cozy. The continental breakfast bar was amazing!

everything was beautiful! loved the water inside

the bathrooms lighting in our room could have been better around the mirror.

very clean and spacious!

only three elevators we had a big convention so it was hard.

Breakfast was good, plenty of options.

On Sat. 7/30 we went to the happy hour. Happened to be first in line. The girl who was bartending was NOT friendly. I asked her if she had diet coke and was told yes. I asked for a diet coke and rum and she picked up a diet pepsi and started to pour in a glass. I said-oh no, diet coke and she said-"well, do you want this or NOT?" This was said very loudly and all in line were a bit put off. We all sat down with a drink, and everyone was commenting on how angry/grouchy she was. Only bad experience!

everything clean as customer service

pool water was extremely dirty

1. This hotel has very thin walls. I could hear the man snoring next door—even with aircon and sound machine and ear plugs. 2. I booked two rooms via booking but desk staff could not find both bookings and I was forced to buy third room—at a higher rate. I was then charged for three rooms.

Check in was easy, people were professional, and the room was outstanding.

Very clean. Convenient location. Nice amenities.