It was spacious

Saw a couple of cockroaches in the room

The staff was amazing. Rooms were nice size and clean. Beds were very comfortable

NA

Nice.Clean

No hair dryer and shower cap

The room was very nice; it basically had everything we needed in there. I'm not sure if it had been remodeled or what, but the facilities seemed to be new and very accommodating. I have no complaints about the room itself.

I did not like the outside of the property first of all. When it professes to be in an IHG hotel, you just look for something different. I don't really know what the IHG is referring to though, but the outside leaves something to be desired. It's a pet friendly hotel but who came up with the ideal that pets can stay in any room? You've gone too far with that. Just like there are smoking and non-smoking rooms, there could be rooms that are only for pets to stay in. I'm sure that's why the carpet hasn't been changed in the hallways; the pets will just ruin it again. It looks a mess.

location good pillows

sounded like a animal was trapped in the wall behind my bed.

Loved it

Nothing everything was perfect

It was clean and well located.

Reserved a king room but received a queen. Front desk staff seemed annoyed that I was checking in.

the staff was so friendly and were so extremely helpful!

nothing - exceeded our expectations