The staff at the Falcon are fantastic. The kitchen and bar staff are wonderful - they are all friendly without exception - and the staff at reception are extremely helpful ! My family have stayed at the Falcon on multiple occasions and we keep coming back for more. Looking forward to our next trip!

Friendly staff, great location and view

Pool, view, food and the staff

The food was nice, the food was to a good standard and the hotel was clean

Reception staff are rude and unfriendly. Loungers and cushions need updating

It was amazing. Really likes it. Taste was delicious.

Approach to beach and quite room.

Great food choices and the staff are lovely.

Cats constantly jumping up at you while eating. Lots of other guests feeding them so they encourage the cats to do it.

Room, breakfast and location very good.

Alcohol is all watered down. Pointless being all inclusive for alcohol when it's weak. Also the balcony was super small and not really fit for purpose

The staff were helpful and friendly. The food was fantastic. The location was suited for our needs. The hotel had good facilities.. and a few different read to relax and sunbathe. The drinks package ceased each night at 11pm…

I had bedbugs in my room. The domestic staff require training on how to identify this issue. I identified the signs, after a quick google search, before the domestic staff. The hotel responded immediately I informed them, sending in a team to deal with it, however the issue was not eradicated and I had to inform domestic staff again. This was my first experience of this, so I suppose I have been fortunate as a traveller.. it’s a lot more common than I had realised. The reception team needs reviewed.. they argued and bickered several times, in full view of the guests.

Most of the staff were extremely helpful, always smiling and always willing to go the extra mile for our comfort. Food was great, barbecue every night with different variety of food and also the entertainment was great by the team. I went with a small baby and they really looked after us

Location was not the best but the views made up for this. Would recommend to get the sea view which was absolutely stunning

the location and the amenities

the food can be better

the grounds were beautiful

was very noises with the lifts in the blocks banging all night

Good food selection, good staff and decent facilities. if you want a reasonably priced all inclusive then this is a good option.

Excellent location - very close to the airport and has a breathtaking sea views!

Room size was very little for 3 adults and a child, barely enough space for 2 suitcases and a pram, no space for a child cot. No good swimming pool for children - outside pool was too cold, and inside pool at the spa was also cold and very sad - dark room, no windows, and the floor there was very slippery. No toys, nothing to play with at the pool. Main restaurant - food was good, but small choice, eg no porridge at breakfast. At the dinner it appeared that there are not enough tables for everyone, dissapointing. At our request, the waiters arranged a table for 4 people, although they placed this table too close to buffet and we were in the way of people getting food. Overall, no food options between main meals. As we travelled with young child, we needed to feed the child at different times than the main meals, but there was not much to find apart from some tea, coffee from machines and sweets.

Staff don’t care about guests and are rude. In-door pool was disgusting and it smelled gross and we saw bugs around the pool. The massage area had a very poor hygiene. No hair conditioner in bathroom. The staff didn’t serve as polite as other Lara Hotels.

everything

nothing it was perfect

Food is okey, stuff is nice , helpful and friendly but it’s not a 4star hotel. Check twice if it’s worth the money. Hotel is quite old, old plumbing and level if service is not a 4 Star hotel.

It was a very good location and it was very clean

I didn’t like that the swimming pool was not open and the slides.