Staff was good.

Ground floor rooms were stinking. No windows in our room. Mid day was like 9pm. Had a bad experience and kids just hate it.

Nothing

It's nt a choice for lady alone traveller the room is not neat it's very badly maintain and door was nt getting locked locks were lose and it nt safe nor does it hav a standard of a 4 star

food and high tariff

food

location n cleanliness

The hotel was very clean, it had staff at the reception desk round the clock, the rooms were suitably sized, clean, quiet and functional. The bathrooms were clean, and although a bit small, it had clean towels and the usual complimentary toiletries. Check out was also smooth. The staff was friendly.

Airport pick: I specifically booked a taxi to pick me up from the airport, and asked for someone who would pick me up from the arrival gates. I was told that someone would be standing there with a placard. Instead, when my flight landed at midnight, I got a call from the driver to come to a certain point. I had to walk with my large luggage and small child to some parking region where the driver had parked his car. This was quite scary because it was after midnight, it was a new city, I am a woman with a small child, and I was walking through crowded and deserted regions outside the airport, all the time hoping for our safety. It was a highly stressful situation, and to think that I paid Rs 1200, which is at least twice more than what the airport taxis would have cost me!!

Nothing in the menu. No where close to 4 star

Rooms were not maintained, bad smell in the room… bathroom were smelling bad.