Very good, firm matress, abundance of hot water, electric heater.

Good breakfast served at your room. Very nice and friendly staffs. Clean. Good value of money. Everything is great :)

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the staff was very friendly and the location was great. you can walk to the main square, but it’s a little off the beaten path, which is kind of nice! rooms were also very comfy

we stayed on the third floor and the wifi wasn’t always strong. but it’s okay overall

Staff that cares a lot about guests. Nice rooms. Price / quality is great.

everyone was sooo nice and friendly! we stayed here for six nights and made day trips from here.

It was simply amazing. Comfortable, clean.. great and amazing staff

Nothing. Everything was great!

Nice breakfast, free hot drinks all day

Our first room, which was next to reception, was too noisy to sleep as you were woken up by people checking out and the staff making breakfast. Also no external window. We were moved to a much better room on the second night but were made to pay more money which didn’t seem fair

Very nice employer

Close to town centre, free coca tea available 24/7. Every staff member was helpful and polite, went above and beyond to make our stay as comfy as possible. Nothing was too much for them.

Nothing

The property was in the great location and very clean

It was very cold at night in the room

The staff were very kind and helpful. They helped us to print out our docs and many more. I’m extremely impressed! Will definitely stay here again :)

Nice hotel. Clean, fresh and tidy. Rooms are nice. Warm water and good pressure in the shower. Not far from the San Blas square. Neighbourhood is quiet and safe. Breakfast is brought to the room and they accommodate everyone even if you have early departure for tours (i.e. 4-6am)

The walls are very thin. While the breakfast in the room is a nice touch, many people are getting up at very early hours (4am-6am departures) for tours. You can easily hear the staff bringing every breakfast to every room and it wakes you up. If you're not getting up at 4-6am, this is incredibly disturbing. Also, try not to get the room next to the reception, then you can add the "checking out" and "luggage room" sounds to the list

The staff was extremely accommodating and let us do a last minute late check-in. They bring us breakfast to our rooms every morning at whatever time we request. They also helped us book a taxi early in the morning (at 4am)

Nothing.

Bed. Breakfast. Checkout.

everything

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The staff at the hotel gave the feeling nothing was too much and they would always find a way to help and made you feel they were happy to help. The room was huge, the bed comfy and the breakfast that was brought to your room was really tasty.

There were a lot of dogs local to the hotel who were quite vocal - one had a particular strong voice.

Very nicely designed. Staff was great. They ordered a pizza and coke for me. Breakfast was served in my room. They have dogs.

Just a tad out of the way.

The staff were very helpfull

Great breakfast Clean room Friendly and helpful staff

The staff was very friendly and helpful. There was always full thermal containers of tea in the lobby. The room was comfortable and clean. The hotel locations was within walking distance of tourist attractions.

Due to Covid, the hotel did not offer a buffet breakfast. Instead, a tray was brought to the room with a very meager breakfast - usually one scrabbled egg, 2 croissants, a bit of cut fruit and a very small cup of not very good coffee. Ok not such a big problem - we just had a bigger lunch. Also, when we left for excursions at 4:00am, we were given a "box lunch". It was embarrassing to open in front of people from other hotels who had a bounty. We got a juice box, small banana, a package of soda crackers and the smallest 1/2 of a sandwich I've ever seen. There is no elevator and were on the top floor struggling to acclimatize to Cusco's altitude. Lastly, there are many dogs in the neighborhood that spent a good part of the night barking.

great people. very helpful and kind. we absolutely recommend this place. It was a great find!

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