+ very beautiful place, right on the lake, pictures don’t even do justice to it + very well maintained and clean (bedrooms, gardens, swimming pool is immaculate) + the manager at the reception was the most helpful guy; Kenya Airways had cancelled some of my flights and as a result I arrived at Mwanza without my luggage, he offered for me to call with his phone and to speak in Swahili with the company’s employees. The personnel in general was so so sweet (especially Philomena!) + reception desk open 24/24, 7/7 which is very convenient + nice cocktails !! And lots of food options + kittens around !!! Big plus if you ask me 😁 + Safety box, hangers, hair dryer, shampoo & shower gel, towel, fridge, television… very convenient + big beds (width and length), appropriate for tall/big people Suggestions: * a brochure that compiles a map of the hotel complex, along with the schedules/times, a map of the extended area with the banks, the supermarkets, etc. and the activities available around (with phone number, how to book and price) + AN INDICATION OF HOW MUCH IN% of total price a reasonable tip is * mosquitoes, mosquitoes… we can’t do anything about it but maybe some citronella candles or another natural repellent scent on the restaurant tables at night could help repeal them * If you are Belgian, maybe pass on the fries 😝 we are used to them being well cooked!! * Breakfast was ok but adding more sweet options would be amazing. Also please please, PLAIN yoghurt 🙏🏻

these are honestly details, we are globally very satisfied about our stay! - the hotel is opened to the general public, so people who don’t stay at the hotel can come eat at the restaurant, which is very nice BUT they don’t have the capacity to attend to everyone, and as a result we waited 1h15 (!!!) for a pizza (which dough wasn’t cooked but that I think is just the way they do it here), sometimes 35min just to get water… even though we are the hotel guests, but outside visitors are served first. - On the evenings some bar next door is gusting parties. We honestly didn’t mind and you can’t really hear it if you sleep with ear buds like we did, but we thought it could bother some people sensitive to noise at night :) that being said, it seems like the parties take place at the end of the week only, and they stop the music around 1:30am (so it is not all night long) - Mosquito nets in the bathroom and around the beds had holes in them, therefore they weren’t super effective - We were the last bedroom away from the restaurant, facing the lake. Many employees were passing by and the rooms don’t have shallow veils. Therefore it is either you close the actual curtains when you are in your room during the day but then you stay in the dark, either you let them open and employees see you naked 🫢 or taking a nap, etc.

The location was very good with lovely views of the lake. Hotel facilities were very good and the staff were very helpful too. Nothing was too much trouble. Meals were good as well.

There was nothing I could criticise.

lovely pool, food was amazing, friendly staff, good location and rooms were beautiful in a beautiful setting

Bit too much chlorine in the pool, breakfast box could have been better

Everything

The victoria lake and its nature sounds. The hotel surrounded by the lake and the food is always fresh.

Location

Restaurant timings

Curry for dinner was superb; great setting and plenty of good quality cold beer. Location is fabulous

Payment of the room was very slow.

Everything

Nothing

Hotel Tilapia is situated on the side of Lake Victoria with lovely views. We had our own balcony and plenty of space. The bed was comfortable with mosquito nets. The place is well maintained and the pool is clean. The staff were lovely, the food good (and in huge portions) and you can eat looking over the lake on the bar level or the garden level. It’s a great place to watch birds and is right by the private boat ferry to saa nane park. we enjoyed our stay and would recommend it to travellers in Mwanza.

Staff,location, atmosphere

Same breakfast every morning and menu prices out of date. Slow service

Excelent location in downtown and next to the lake. Good restaurant with excellent views. Very nice and proactive management. Good swimming pool

Restaurant too slow and wine list could improve