Staff steals! I lost belongings that worths £100. I wrote to the hotel and there has been zero respond. If you want to stay in this hotel, make sure you lock up everything when you are not in your room.

Great service, lovely views, nice location. Staff took extra interest in making my husband's birthday special

Nothing

It’s was an amazing harbour view 🥰

Best breakfast I had in my entire life - just amazing

Early check in , at additional cost, was good.

Hotel needs a proper lobby BAR. not just a coffee shop. Need to have champagne, mimosas and bloody mary's available with breakfast. Room heater didn't work well.

Great location and amenities. Room configuration was fantastic and spacious. Staff always friendly and helpful.

Nothing!

The location

I must say this room so HK style, too small, but it’s can be understood, bc here is HK

Facilities and location are good

Staff suggest upgrade room which caused my cost doubled, 2 days 2000rmb to 4600 rmb.

Localização

Nada

Very helpful and attentive staff. Clean, spacious, modern and comfortable room.

Some road noise from the expressway outside (even from the 19th floor).

Everything is perfect

Checkin is a little longer, however the staff are all very supportive and nice

Perfect location if you need both ferry and mtr. Not busy, nice area of HKG

Nothing to mention here

Great view comfortable clean room

Location.

The harbour view from the room was excellent and the service of the staff were very good.

The fact that it doesn’t provide an option to the AirPort Express station at Central.

good breakfast, convenient location

They take a deposit from the card, although there is not even a minibar in the room. The deposit was partially returned, but after check-out, 2 more amounts were withdrawn from my card. Excess money withdrawn is not returned, messages are not answered, the hotel completely ignores the problem.

Shopping mall inside and breakfast is very good. Also amazing gym and pool

Lobby is on second floor and two wing East and west , don’t confuse

Der Service und die freundliche Mitarbeiter

Nix zu beanstanden

Love the check in and out process. good location

more variety of food at lounge

The property is new and clean and staff is very helpful !

The location is a block from the main Street and taxi is available outside the hotel only in peak hour. When I checked out early morning, I had to take my luggage to walk a block to get taxi that is a bit challenging. However, overall it is close to MTR station and ferry and bus.

Everything. Room was Clean spacious and great views of harbour Hotel staff very helpful. Harbour lounge a haven for relaxing. Food choice amazing and tasty and plentiful. Drinks forever flowing!

the location of the hotel at north point is excellent. It is located at the terminal tram station that has frequent tram services that take you to central piers and other locations located on Hong Kong island. The breakfast, lunch and dinner is also amazing, one of the finest food in Hong Kong hotel. The facility in the Hyatt is also much more modern than the one found in similar prices around Kowloon and across the bay.

Not much

Man versuchte, uns ein Raucherzimmer anzudrehen. Vermutlich suchten sie einen Dummen, um die 2000HKD Gebühr, die bei verbotenem Rauchen im Zimmer anfällt, endlich abrechnen zu können.

- Great views - Very clean, comfortable property - Though the fitness centre is small, there’s enough there to improvise a workout - Great rooftop bar - Friendly staff who were very accommodating to our needs and requests (really went out of their way to make the occasion feel right when I told them it was my wife’s bday)

- our suite ran a bit dim in the daytime. The tint on the the windows is pretty heavy - while conveniently located above a shopping complex, the shopping centre itself is a bit lacking and a bit shabby looking, though the Starbucks makes for an easy coffee fix - limited room service menu

Every thing

No thing

Fantastic gym, buffet breakfast, room views.

Rooms are on smaller side for the price and the pool was closed for maintenance

设施很新，各方面服务很好

Breakfast convenience but the stuff and servers wasn’t very accommodating.

Mini waffles were out of any syrup or berries. Overall the breakfast food was very good.

Le petit déjeuner

La reception, beaucoup trop long pour faire un check in, pas’assez de personnel a la réception

The room is very modern and clean. Comfortable bed and linen. The staff were very friendly and helpful. The breakfast buffet offered a variety of Western and Asian cuisine. What we loved the most was the beautiful harbour view from our room window. We plan on staying at this hotel again the next time we visit Hong Kong.

The front entrance of the hotel is a luggage storage area, and the reception desk is on the second floor.

ALL OF IT

NOTHING