Palermo Gallery

Sehr nettes Personal, haben sich mit allem viel Mühe gegeben konnten gleich ins Zimmer obwohl es noch nicht ganz fertig war, wurde es schnell erledigt. Top

Die Parkplatzsituation . Es war ausgeschrieben mit Parkplätzen an der Unterkunft dies ist nicht ganz korrekt. Wir hatten Glück das im gegenüberliegenden Parkhaus ein Platz frei war und wir dort für mehr Geld als beschreiben parken konnten

Extremely well located and nice building with old style elevator. Nice rooms with all needed amenities

Not easy to find as it’s on the 2nd floor of a building

Superclean, good location and really comfort bed.

The location was good and the room quite big and elegant. The bathroom was ok, with that much space they could have built a bigger shower but overall was good.

Nobody from the staff was there when we arrived, so we had to arrange a self check-in. The information advertised on Booking.com was also misleading: 1. Parking: Booking.com stated that parking cost €25 per day, but we were actually charged €35. The price should be clearly specified, including any conditions or starting rates. 2. Wellness centre and spa: The property advertises a wellness centre and spa, but in reality, there is only a room with a bathtub, accessible exclusively to the guests staying in that room. This is very different from what is advertised and should be made clear. When we entered the apartment, there was an unpleasant smell. The hotel in general is also quite dark, with very little natural light and mostly artificial lighting. The windows and curtains were kept closed, which may have contributed to the smell. The common areas are not particularly attractive, and the breakfast room was especially dark and not cozy at all. Unfortunately, the breakfast was also disappointing. There was no buffet; instead, a few sweet and savory items were brought to the table, with no real choice or variety. Overall, the experience did not match what was advertised on Booking.com, and we feel the property should be more transparent about its facilities, pricing, and breakfast offering.