The pool

No breakfast or lunch. I paid $1,640 and they didn't offer any food or snacks.

I loved the children's activities and the woman who did them. I think her name is Laura. She was wonderful with all the kids. The outdoor area is beautiful and full of stuff for all ages. Our rooms, fridge, bathrooms, living area was all nice and clean. Kids pool was great, love how you can walk in.

Splash pad needs to be redone, one star didn't work, only a couple little jets from the floor worked, splashpad floor was rough. Our shampoo, conditioner, and body wash was empty in the shower when we first arrived.

The indoor pools was the best feature. It was very nice and also had a hot tub.

Our sheets and pillows were visibly soiled. The room was not clean at all. When made aware we were offered late checkout.

Location was okay

Blood stain on blanket Hairs in tub Broken glass on carpet Staff was not helpful

Kid friendly

It was great

The room we stayed in was nice but everything else about the resort was terrible

The heat in our room didn’t work so we had to move rooms after a long day of driving and unpacking which was a nightmare. Then the indoor pools were very cold, and we were told the heat pump went out that it was going to be fixed today. Long story short it never got fixed during our stay, so we cannot even swim which was the main reason we stayed there . Also, almost every game and there arcade did not work. The staff wasn’t helpful at all.

It was so nice and clean!

We have no complaints!

The Resort was clean, the staff was so helpful and nice. The location was perfect!!

That we had to leave.