The Hotel was very nice and also the staff was very nice and friendly. The food was amazing and also the activities and the shows in the evening were very good.

The security team, who were responsible for security at night, were very intrusive. Especially if you travel alone.

Inclusivity

I lost two of my phones. I was hoping the stuff or management will make follow ups but I guess not. Keep your belongings safe😕

the beach front was amazing

the stairs 😀😀😀 not a location for disabled persons

We really had a great stay at Mapenzi Beach Resort. Staff was always very kind, very authentic and open-hearted. Menu was very rich in variety and very delicious. Live barbecue every day, delicious pasta, salads and local food. We had a beach villa first row at the beach, which was beautiful. We made several trips, snorkeling, dolphins, reef tour and safari - which can easily be booked at the hotel (way more expensive) or at the very kind local sales people at the beach, which will arrange whatever you wish. We always felt very safe with the professional and kind security team. Apana Sante, Mapenzi. Hakuna Matata.

Music at lunch an dinner should be changed.

Breakfast was fine, in general "western" type food the view was great. As an added bonus the local chef prepared off the menu food as did the Sri Lankan chef which was fantastic, most enjoyable.

friendly staff - in front of the beach - nice food

cocktails available after 12

the architecture was beautiful.

beach was not the best due to tide.

the location of the property was amazing and access to the beach was exceptional. it was well maintained

We planned a one night stay but it was quite disappointing. Our room’s AC was not working and we realized it at night when we were trying to sleep. We called the receptionist to see if we can get this situation fixed and they said they would send someone over. At this point, it was 1 AM and there was no solution. The staff was adamant that the AC works and even though there was no ventilation in the room and we asked to turn that fan on, they said it was for decoration. We told them, that we need another room to sleep in because there is no way we can sleep 3 of us in one room with no AC. They took their time to get us into a different room where we could finally get some sleep. the next day, They didn’t offer any incentives until we asked because it’s important to get our moneys worth of our vacation.