The hotel is very nicely decorated, very warm and comfortable. The restaurant is delicious.

We would have loved a spa to relax after a day visits ING Tokyo.

location was excellent. covered walking platform to Shinagawa station. breakfast is amazing.

the Intercontinental The Strings is a wonderful, professionally managed hotel.

clean and classy

Excellent location right next to Shinagawa station. The hotel reception is located on the 26th floor and easiest pedestrian access is via level 2 from the station external concourse (turn right at Dean & Deluca if you are coming off the train). The hotel is very minimal, clean and pleasant and the rooms are well appointed and spacious. The buffet breakfast was varied and very nice. Staff are pleasant and courteous.

Bar prices are high.

excellent location very near to station staff are extremely helpful and nice

The location is excellent for those wanting to sight see the main attractions East of Tokyo. Navigating the Shinagawa station was manageable and the JR-Y line runs right through it. The hotel itself is a perfect size for excellent service, not too many rooms or people are situated there and this makes breakfast accessible and easy to navigate. The staff were amazing, they were helpful and attentive.

Room service and the cocktails at the bar are quite expensive.

spacious and near the train station

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Excellent beds and good location for public transportation. Great value if compares with Tokyo Station hotels.

Nearby you don’t have many options for tourists points

Wonderful property with great rooms and amenities.

Good location within Shinagawa but not super interesting in the overall Tokyo area.

fantastic hotel, swanky, new, modern ..... great view of Tokyo skyline.... next to Shinkansen train station (walking distance) ....

nothing