Great location and a lovely atmosphere

Check-in is possible only until 8pm (at least in winter)

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Great location near beach and restaurants

Didn’t get room we actually booked due to a plumbing issue, wasn’t told until returned to reception after getting key and seeing it wasn’t room we had booked. No apology, flippant reply shouted from another room, no real concern for us shown by staff. Was tired so didn’t argue but wish we had as the room we got I had deliberately not chosen on the website as it didn’t appeal to me. Room had damp smell, was freezing on arrival. Shower not fully enclosed so not great for chilly Phillip island mornings in July! Toilet awkward and antiquated plumbing so left you feeling uneasy using it. Spa ok difficult to get in and out, towels near spa damp with musty smell, awful. Couch and chair small and uncomfortable. Would not recommend the garden spa room at all. Not sure if other rooms any better but host not very welcoming so wouldn’t recommend or return.

I thought the room was charming. There was also a patio just for our room.

I thought everything was generally fine.

Close to the beach

Pillow was paper thin and the could hear the people next door

unique & close to town, bed comfortable!

couldn’t find water glasses in the room and shower head abit to low

Nice looking place. Pleasant rooms made inviting with chocolates and lighting. Twin chesterfield sofas in common lounge was a bonus. Shared fridge and tea/coffee also good.

Had to bend to fit into shower and water ran hot and cold. Staff seemed to have some internal issues going on which made me leave the lounge. One-off I'm sure.

Close proximity to town and beach

Tap handles in Shower keep falling off, needs attention Aluminium strip at ensuite door needs trimming to floor tile leve,l hurts when stood on Door to Balcony needs to be accessible for air, no windows, could secure Wire Door to avoid access too, Balcony while under re- build. Would be nice to have small Fridge in Room Trimm outside plants where exiting drive way so you can see what traffic is approaching, very dangerous exiting property