rooms has no small frigidaria as usual in any ibis hotel around the world -people carry medicine and or drink such as water and there should be a small space for small frigidaria otherwise all are ok

lack of frigidaria for water and medicine

Nice restaurant, convenient coffee canteen.

We found a paper in the room informing us that we might experience low water pressure during the night until the early morning. Had they informed us beforehand at the check in, we would have cancelled our stay and booked somewhere else. The worst part was that the water was instead completely shut down from 11pm to the next day 1pm. Not having running water before going to bed and when waking up is very uncomfortable. We asked for a full refund for our stay which the manager of the hotel agreed to, but a month later I still haven't received the refund because of technical difficulties.

modern and clean

all okay

Brilliant hotel and perfect for a short stay in Nairobi! Central, modern, staff amazing - would highly recommend!

The customer experience was exceptional

1. There were no robes nor hotel flip flops provided in the room. 2. I did not expect dental kit to be sold to me. As a frequent traveler, all the places ive been to provide a dental kit

Very small room size

My base for Nairobi. Always great.

Everything was Perfect. Cleanliness, Ambience, Staff Cooperation. Rooms are perfect.

Rooms are small size with no wardrobes. Food Is super expensive, i had to go to Seven Eleven near Anghiti Restaurant or Carrefour to buy stuff.