nothing

unpolite

Price was great, breakfast was amazing. It was clean and close to shopping areas.

The room was dirty. And the service and food at breakfast in this hotel was disgusting, the first time in my life I have such experience at breakfast in hotel! The boiled eggs were so rotten that they was black. I asked for orange juice, because it ended in the juice machine, they brought me juice with slop and hair, which stank, I realized this after the first sip. After that my breakfast ended – I vomited! I couldn’t bear it, a disgusting experience, I don’t advise anyone to have breakfast there and stay in this hotel!

beautiful hotel, very clean,

not too keen about the breakfast

Breakfast Great The cleaning was excellent. The meals were well done and took a very short time to be delivered to the room. The staff was very very pleasant.

There are no kettle and tea items in the room for a midnight snack that you can simply enjoy at no extra cost like most hotels. The pool area was too small

This hotel lived up to its marketing. The staff were super helpful. Supported an early check-in and looked after my luggage long after checkout. They also assisted with charging my powerbank even when I wasn’t technically a guest any more. Room was clean and comfortable. Absolutely recommend this hotel.

Breakfast is above average!

Cleanliness

Behaviour of the gentleman at the front desk.

Good restaurants. Nice breakfast. The front desk was very helpful 👌. The pool was on top of the building, which gave a nice view. AC was amazing.

The shower wasn't working very well.

location, clean

The room door would open with difficulty, so had to ask staff three times to open it for me…

Orange juice was ok, beds were big, large rooms, friendly guards at the door.

Breakfast was not good. Cold coffe in machine. Had to ask for refill of hot water, plates, utensils every morning, staff was dull and lazy. Dirty kitchen utensils. Very rude woman at the front desk/reception

piscine

very bad services in the reception and specially reservation services , no respect for the clients, totally not recommended, more bitter places as the same price

staff and the room

towel not included

Me and my partner stayed at this hotel for 4 nights and unfortunately was mugged on the streets on our last night. As you can imagine arriving back at the hotel we were in a panic state, the hotel staff were incredible. I just want to say a massive thank you to the security guy who paid for our taxi out of his own pocket to ensure we returned from the police station safely and also the receptionist who arranged airport taxi and provided us with a breakfast to-go making the return to the UK as stressfree as possible. The support and empathy didn’t go unnoticed and the situation could have been a lot worse. Luckily we are now home to the UK and safe, I hope this never happens to anyone else but anyone visiting Marrakesh I would highly recommend this hotel, location, facilities and food is very good but the hotel staff were incredible and went above all expectation.

Nice comfortable hotel, clean rooms, friendly and helpful staff. Nice swimming pool and breakfast.

Extremely noisy on a night due to the street. Uncomfortable pillows

Facilities, staff helpful, value for money and good location

Nothing

staff were all accommodating. room was huge and clean, and air conditioned. and it’s a couple of minutes walk from everything.

limited on street parking.

Good location, good value for money.

A bit old, breakfast didn’t offer a good selection and was a bit chaotic.

The staff are friendly and all the facilities are nice and clean Great value for money..

Not really I don't like, more like a suggestion,maybe they can put some coffee/tea in the room.

soft and huge bed, cleaness, welcoming staff, location.

breakfast was a bit crowded. but there was a lot to choose if you are early.

Staff friendly and breakfast terrific.

NA

The friendly people working in the hotel, and the receptionis gave me even an upgrade to a beautiful suite!

nothing, everything is good

This hotel is an authentic gem in the heart of Gueliz . We had such a great time , the staff is super helpful and polite , the room was spotless and 100% comfortable. There is also a nice pub just outside . We really enjoyed our time , we also had a very good meal from the hotel restaurant and they offer room service 24h . Highly recommended!!!

Very friendly staff, very comfy bed.

Nothing