I loved that the hotel is connected to many shops and restaurants underground. There is also a family mart on the lobby floor if you need to get something to eat or on the go. One of the female staff was kind enough to call a taxi for us.

The hotel is a bit run down, and I wouldn't say I liked how the window could not open. The AC needs to be fixed on the 19th floor because it was a bit hot at some points during my stay, but at least it was in the colder months; otherwise, that would be a problem. The tub and toilets might need a bit more cleaning because I can see some scum on the sides and under the seat toilet where the bidet was. I did not like the fact that there was no microwave on the 6th floor. There were vending and ice machines but no microwave.

modern, good location, good value for money, decent breakfast buffet. Good connecion to other parts of Tokyo, and a bustling commercial area.

the elevators tend to get crowded at peak times

實際入住酒店狀況與網路上描述的內容十分接近，每天打掃房間、提供飲用水、豐富的早餐...等等。 當然連同狹小的房間也依樣貼切。

行李箱必須塞進床下才能活動行走，雖然是意料之中，但難免有些遺憾。 酒店距離車站快走約15分鐘，若帶上行李是件痛苦的經驗

たまたま部屋が空いていたようで、アーリーチェックインさせていただいた。

地上波は見ないので、せめてTVでミラーリングできるやうにして欲しかった。

逛街方便，地鐵有地下道直通 浴室水壓強 櫃台人員專業親切 樓層有販賣機很貼心

冰箱不夠冷 房間清潔不夠仔細 太晚回飯店就要繞到大廳正門才進得去，會走比較久 房間無法調暖氣 馬桶沖水聲太大

Accomodating staff

Maybe flexibility in checking in and out. But not a big deal

- Location location and location - Everything is near by, a big shopping mall next door, walk 8 mins you have access to the big train station - Price is fair, value for money, you get what you pay for, you can’t pay for a 3 Star hotel and expect a 5 Star hotel experience - Overall it is great, services are good, room are clean

- The room is small but as i said - you get what you pay for - The bathroom is build a level up inside the room, which is a bit strange, for some reason gave me a sea sick feeling

Staff behavior. They are very rude, mostly the young guy in the front desk.

애니메이트 케이북스 등 접근성이 너무 좋았습니다! 방도 깨끗했고 프론트 직원들도 친절했습니다.

立地が良くてどこへ行くに便利 ホテルも商業施設の中なので楽しかった

特に無い

Convenient & Amenities Sunshine City Mall & surrounding Ikebukuro.

Checking out timing not so flexible The twin bedroom is very small.

loved being located above Sunshine City shopping complex and Ikebukoro's many shops and restaurants. well-located and only a 8 minute walk to Higashi Ikebukoro station loved having a Family Mart on the lobby level rooms were clean

room was on the smaller side didn't like the step up into the bathroom area. i was fine, but the step up could be an issue for older guests or guests with disabilities

Really cool

The hotel has an exit leading to both a big shopping mall and an aquarium. The basement floor has 2 restaurants (make a reservation for them). They have an airport shuttle for Haneda and Narita - I suggest you buy a ticket when you arrive at the hotel (find the info screen in the lobby) The gound floor has a FamilyMart with a souvenier section.

It's a bit noisy. We woke up because we could clearly hear other guests in the hallway.

立地が良かった

ランドリールームがいつもホコリだらけで乾燥機のフィルターもいつもホコリだらけで良くなかった もう少し清潔にして欲しい 部屋の掃除の掃除機のかけ方があまり丁寧でない カップの交換ティーバックの補充が徹底していない

Location

Clean

Excellent! Location and transport from Haneda Airport. The hotel even has a Prayer Room at Level 6. Thank you ! *love*

None

Saubere Zimmer, toller service, bequemes Bett, tolle Aussicht

Rooms were very suitable for our purpose. Beds were comfortable, location was clean and in reasonable proximity to train station. Shower water pressure was amazing! They thoroughly cleaned the room every day. Wifi was excellent speed and easy connectivity for many devices.

No gym in the hotel. It had a "stretching room" which wasn't a gym and apparently came at an extra cost. Also no ability to set air condition temperature, just a fan low - medium - high, so we found the room quite hot.

great facilities. the staff in the front dsek were super helpful in explaining how the airport shuttle bus works. Special thanks to RinKei who kindly guided us step-by-step when we were buying the limousine tickets! There is quite a bit walking distance from the train/subway station to the hotel. Be cautious of how you might want to get here from the airport if you're travelling with large suitcases during summer time.

I was lucky to get helped by Mandarin-speaking staffs. However, compared to my experience in this hotel before covid, there are increasing amount of staff who are relatively poor in English communication (especially listening comprehension). Moreover, the rooms were not so good in sound insulation, where I heard my neighbors packing their suitcases till 4AM on one night, and continous snores on another night. The price has almost doubled compared to pre-covid time.

Location and view were great. Right next to the sunshine city mall.

Lots of choice for breakfast; but just not interested.

location

tv could have more programs/special shows for tourists

Thoroughly enjoyed my stay. Rooms are well sized and comfortable, with all the amenities one would expect. Check in was very smooth, the location was excellent, with many shops, restaurants and Ikebukuro Station within a 5-10 minute walk. There is a convenience store on the ground floor of the hotel. Housekeeping was also very attentive, and the staff were very friendly.

The smallest hint of smoke through the ventilation.

The limousine bus to Narita airport tickets can be purchased at check in deck.

the convenience that it is directly linked to a mall and many food and retail options, and a bonus 24hour supermarket just opposite

none

toilet was not clean room cleaning people are lazy not cleaning toilet properly.

Almost everything about our stay was perfect. The staff were fantastic and our room was great. Breakfast was a good mix of options for people from different cultures.

The only issue we ran into was the wait time for an elevator with space in it during the mornings. Not a big deal if you plan for it. Just add an extra 10 - 15 minutes to your schedule.

Amazing location at Sunshine City which already house a Pokemon Center, Pokémon Sweets Cafe, Sanrio Cafe, a great aquarium, Nitori and so many other shops we love. Spoilt for choice for eateries as well! The room was spacious, considering the Ikebukuro location. There was ample room to open up the luggage and a nice couch to lounge on. Bed was firm and very comfortable, we slept very well. It was a great stay and we will definitely love to return to this hotel for future trips!

Absolutely nothing!

Location is amazing. About 10mins walk from the main train station and located next to the famous shopping centre.

Nice staff and great place..