The rooftop pool has a wonderful view, is clean and well supervised, even if it's not big. Our rooms was average and clean

Slow the reception procedure even if we had a regular and clear booking, low service (one towel for triple occupancy, extra bed not received till after dinner despite our repeated requests) and absurd answers to our complains at the desk. We asked to speak with the manager but the guy at the desk said that he was the manager!! Breakfast absolutely modest, with a low service, low quality of food and beverages.

Nothing

Worst hotel ever. No security at all and incompetent staff. We were guests at Radisson Agra on Thursday 21st night. We were sleeping and suddenly at 11.20pm some staff randomly knocked on doors at our floor. The power was out so I came out with my phone light and it took them 2min to tell me there is a fire as they run down the stairs. We were panicking and got down, there was a smoke that was incredibly toxic … We were out in front of the hotel, no one told us what was going out and we stayed like that for 2 hours, eaten by the moskitoes outside of the hotel. We further realized the fire started at 10.50pm, there was no fire alarm, no smoke alarm, this is incredibly dangerous, if the fire was not controlled we would have clearly died trapped in the flames. They don’t even bother setting an alarm or evacuating all floors when they knew there was a fire. Firefighters were call late and came 1 hour after the fire started. We couldn’t go to sleep until 3am in the morning, the amount of fear and stress we endured is not what we thought we would have by paying a pricy room at the Radisson Hôtel, supposedly a high quality standard hotel. The staff was clearly incompetent and useless for managing such a situation in terms of security and information to the guest. And now they ignore our messages and refuse to reimburse us, which would be the least they can do after this nightmarish night. Furthermore they will try to sell you a guide for Taj Mahal as soon as you arrive to the reception (3 times the regular price) - as hawkers would do. They make you pay access to the rooftop for the view! Half of the menu drinks of the allegedly premium bar are unavailable, and the available one are pricey and disgusting (cocktails made of industrial pre mix juice blended with water)

The location was great! On the Rooftop is a terrace which has a terrific view on the Taj Mahal! The rooms are being kept very clean! The service is extremely good en friendly! Especially from Jannat! Delicious breakfast, lunch and dinner! I recommend this hotel to everyone!

The wifi is good, but I had to log in every 20 minutes.

Comfortable overall, the breakfast and dinner package was good value for money. The hotel location is also great for visiting local sites.

The travel desk very clearly provides cabs for hire at a price point that is more expensive compared to what's available via other providers. Defeats the point of availing their services. Breakfast was mismanaged, the space isn't enough for the number of guests staying at the hotel. They were prioritizing large groups for tables, which means smaller families are left waiting. The quality of breakfast and dinner could be improved too. We also requested a quiet room but got one opposite the elevators which is always loud because people go in and out. The room furnishings could use some maintenance.

Nothing unfortunately

Cleanliness and Food

Good hospitality

Blanket was bit dirty , had to ask to change

Privided detailed feedback to staff, manager on duty and even submitted written feedback directly to the hotel which. Extremely poor experience.

The staff was impeccable with their help, right from the FO Dhananjay, FnB Sikha and Ghannendra, HK Pushpendra and Harsh were quick with service. The service at the rooftop restaurant was bit slow although the food tasted quite good. Location is very near with Taj Mahal so it was quite convenient.

Breakfast was congested as the tables are less, when the hotel is running full house it was quite a hochpoch. Rooms could be bigger or if the occ is triple, an upgrade could have been suggested but no one did.