The food was sub-standard--we tried out dinner which was really disappointing .We couldnt have a morsel of our dinner but they charged .The Manager Mr. Bhuman ..cant recall ....did apoloize but we paid for it. I had stayed in their BBSR, Rourkela and Puri properties --their food is really good.

The hotel was excellent! The property including rooms were very clean, the staff were great, the check-in process was excellent. Food and drinks were more expensive than other hotels but the food quality and services were good.

Beautiful property with attention to every detail. Rooms are little small but cosy and comfortable. The property itself is self sufficient to spend few lazy days to relax and rejuvenate. Child friendly so lot of play areas and safe. Lot of area to sit and spend time on your own, may be listening to music or read a book.

There was lot of sound from outside Generator Car Could not sleep whole night

There was lot of sound from outside Generator CarCould not sleep whole night

There is no doubt that this is the most amazing place to stay but after spending so much, we were assigned a very sad room . Renovation was going on so whole night the building construction work was going on which was disturbing.

There is no doubt that this is the most amazing place to stay but after spending so much, we were assigned a very sad room . Renovation was going on so whole night the building construction work was going on which was disturbing.

Delightful Heritage property with great service. Very close to the Mall road, making it a pleasure able walk.

Delightful Heritage property with great service. Very close to the Mall road, making it a pleasure able walk.

Beautiful interiors. Excellent hospitality. Good food. Very near the mall road.

Beautiful interiors. Excellent hospitality. Good food. Very near the mall road.

This property is located near by mall road. Service and staff are very good. I find this is the only location near Darjeeling which is not so crowded.

excellent property, well maintained, deco is awesome...

Staff are nice but more laid back than most places. But they remember guests and try to personalize the experience. The property is a good place to relax after a busy day.

Staff are nice but more laid back than most places. But they remember guests and try to personalize the experience. The property is a good place to relax after a busy day.

Bed very uncomfortable

Bed very uncomfortable

Its an amazing property and maintained immaculately topped by the excellent services!

Good and service were great. I would definitely come back to Mayfair if I ever visit Darjeeling again.

What an amazing experience! They have done an absolutely fabulous job of maintaining this property that has been around since the 1800s. Location is unbeatable just a short walk to a wonderful observation point of the Himalayan mountain range and also the mall area full of locap merchants and shops. This location is also away from the congested and polluted downtown area. Service was impeccable, from a wonderful welcoming with tea and cookies to lightimg the fireplace in the room anytime requested. Also appreciated was complimentary unlimited bottled water and tea/snacks. They helped arrange our tiger hill transport, airport transports and a half day tour -- certainly if trying to save money can do these on your own own but we knew it would be done well through the hotel.Resort grounds were very well maintained with gorgeous flowers abundant.Breakfast and dinners were delicious, with both indian and western items available. The weakness was baked goods and desserts which wouldnt measure up to a standard western palate, but there was plenty to choose from.Only other minor complaint was cold rooms but this was easily remedied with room heater and fireplace.Overall this was magical stay for us and would hoghly recommend to anyone able to stay at the property.

Receiving the good and room service is very nice and morning breakfast is so many items and very items very nice quantity and also room quantity very nice with flower garden nice the overall Mayfair hotel and recode Darjeeling good

Such a unique hotel in design and location. A must stay place if you visit Darjeeling.

Excellent staff , bright and colourful environment with lots of flowers , gardens and with nice view to mountain.

Staff was very polite and courteous. They were willing to aaccomodate on demand order. Food was delicious. Excellent service!

Beautiful hotel with spectacular views and central location in Darjeeling. Service was excellent especially our dining room waiter Tapan. The food that was served was always tasty and the bar in the hotel was very comfortable. Staff were able to arrange transportation to and from Bagdogra airport as well as a driver for a day of touring the area.

The hotel was really nice along with friendly staff and good food. Great location to make multiple family pics!

It's a Mayfair property so high standards on quality and service is expected and delivered. The best part of the stay was the staff which was helpful and on the toes. Special mention for the service staff at the buffet restaurant and the spa. Things that can be improved significantly is a) the wifi connection as it is very patchy and not at all reliable. b) The bathroom hot water supply is via a single unit of Geyser hence inadequate if you are staying at the property in winter. Overall lots of entertainment and activity is arranged by the property and evenings are quite buzzing.

Great place to stay. It is like a little resort. I got a shave, hair cut. Food is great. You can't fgo wrong with staying here.

Pricey but clean and well maintained. The hotel did add random additional charges (~$100) at the last minute during check-in which was not mentioned at the time of booking through expedia.

Great hotel, super attentive staff and overall fantastic experience.