Comfortable well designed rooms

Under major reconstruction. Not enough parking

Clean room and great staff

Didn’t know it was under renovation

Bed

Weren’t allowed to extend

We had to leave really early so no breakfast but the facility and our short stay was great!

N/A

The bed and the food

That the air in the room didn’t work that good

Nothing

The pool was gross. There was a sheen of solidified oily substance in the pool. There was a power cord in the pool while people were swimming. Staff person said "oops, that's a lawsuit waiting to happen." The air unit in the room was not cooling the room. The HVAC unit was leaking from the ceiling water all over the floor. Asked the front desk for a new room, and she had an attitude. Hastily, she said, "Whatever is wrong with the room, maintenance can fix it." We suffered in the room for another hour. I packed my stuff and went to the desk and finally received a new room. However, this room also had an air unit that was not cooling the room. It stayed 75 in the room. Housekeeping left garbage, sheet, and iron tables in the hallway. It was absolutely disgusting. I would like a refund. I do plan on calling corporate.

We didn't get checked in until an hour after hour set check-in date due to rooms not being ready. I felt like an email should have been sent out saying check in will be delayed. When we finally made it to our room, we had to go back down to the front desk to get towels and cover because they only put enough for two people when we told them four. The air conditioner and toilet were so loud. The staff was not so great they offered some people refreshments but not everyone also when we asked for the extra cover we were told they might not have any because they gave them all out. Keep in mind that we had a sweet that at this point was very overpriced and outdated. Definitely won't be returning in the future. The only semi great thing was the location.

The location was great!!

Breakfast wasn't offered. We had to wait an extra hour to check in because they didn't have any clean sheets.

Room was nice, clean and comfortable. Friendly staff.

Outside of the building (incl pool area) has seen better days and could do with some TLC. Inside looks much better. Breakfast was not great, and temperature in the dining area was freezing.

Food was good. Drinks were great!

I enjoyed everything from the showers in the room to the bartender at the bar.

While I know it isn’t anyone’s fault except the person who does the ordering but when we went to eat breakfast they didn’t have any milk or bagels and that’s what we initially came down for was bagels and my kids wanted milk.

The staff were so very kind and helpful

My husband enjoyed the warm cookies