Mandarin Oriental, Kuala Lumpur
About this hotel
Situated in Kuala Lumpur City, this charming hotel for $72 per night is a fantastic choice for your next vacation. Mandarin Oriental, Kuala Lumpur, features stylish suites and serviced apartments overlooking the city skyline and KLCC Park. The hotel offers an infinity outdoor pool with poolside cabanas and daybeds.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Kuala Lumpur City
Reviews
4.5/5.0
Excellent(5,140 Reviews)
100% verified reviews
10.0
Breakfast was delicious, with ample buffet offer.
Nothing
10.0
Great location and facilities
Everything was great but also expensive
9.0
Great location
Brilliant staff
Fair prices
Hotel is more majestic and classy than expected
View of the towers but below was an ugly buildings roof - not much they could do- a higher floor room would have been appreciated
Deposit required when staying
8.0
I have visited this hotel several times over the last 20 years and the location is excellent. The price is also pretty competitive especially for the Mandarin brand.
The property is starting to look tired and dated. The rooms/bathrooms have not changed in 20 years and given the scale of construction work in KL and all the new hotels…this needs attention.
The staff at the pool restaurant were not particularly attentive…after waiting 15 minutes, I went and got my own menu. After another 10 minutes, I flagged down a waiter to take my order. After another 10 minutes, I noticed my drink sat on the bar…I waited a few minutes before going to get it myself. This is poor service. I would also like to note, that the quality and taste of the food was mediocre at best.
The uniforms of the staff at the pool restaurant were grubby and the makeshift steps to the various seating areas were shabby.
8.0
Perfect location right next to KLCC, superb service and excellent pool
5.0
The location is fantastic, restaurants always good.
I booked a pickup on Mandarin's website from the airport - the car did not turn up! Once we finally arrived there was a queue at Reception. When I was finally served there was a problem with the booking - I had booked twin beds and the receptionist had it down as king size. The problem was obviously too difficult for her to handle and I was asked to take a seat. That was after she argued that I would have to pay extra for twin beds - I had a confirmation saying "twin beds" so I argued that would not be the case. After 20 minutes nothing happened and I arose and returned to Reception advising that I was exhausted and needed the room. The receptionist fiddled around and at last we had our room. Leaving was also a problem due to CNY and the lion dance. We could not leave. Finally, I tripped on some poles that were there for acrobats and fell to the ground, The Concierge helped me up and offered water. I am 76 and have stayed previously and found the whole ordeal unsatisfactory.
8.0
- Great breakfast buffet, variety of Mediterranean,Continental and Asian items.
- Kind and helpful staff.
- Adjacent to Suria KLCC Mall.
- Classic wash basin mixer (dual handle mixer), which is not my favorite.
- Lack of complimentary mineral bottled water, only filtered tap water provided in room.
- No self-service coffee machine in the breakfast restaurant, only by order.
- Little to no seating area in the lobby.
7.0
Лучшее месторасположение! Окна нашего номера выходили прямо в парк. И вечером мы могли из окна смотреть шоу танцующих фонтанов :)
Очень клиентоориентированный персонал. Готовы быстро решить все задачи, знают гостей по имени и всегда радушны.
Прекрасный ресторан Mandarin grill. Просто восторг!
Немного уставшие номера. Вентиляция была немного более шумной, чем ожидалось. Фен в ванной не включишь, нет для него розетки. Пора делать реновацию :)
10.0
Very stylish and comfortable hotel. Great choice of places to eat and drink. Great location - loved the sounds and light show so nearby.
Nothing
9.0
高級感がある
少し高い
10.0
Excellent Hotel in all areas
I wasn’t there long enough
9.0
Perfect location to explore Kuala Lumpur
The room accommodation
10.0
The location and room is great...the bed is superb comfy and the toilet also very nice with the bathtub. The location is near with Suria KLCC is one of the reason stayed here. With the good lift facilities didn't need to waiting so long.
For the breakfast maybe no need to que waiting assists by the staff. Some people maybe rushing for their personal purpose. Maybe is suitable if the dinning is pack or peak season to avoid cramp inside.
9.0
Its location; its in house cleanliness
10.0
服務很棒 且房間設施都很好 地點便利性 到哪裡都很方便
電梯 在行進有些怪聲音 如果能改進就太好了
10.0
Абсолютно все
Ничего
9.0
perfect location to explore the city
very nice pool area to relax after a long flight
2 bedroom appartement was great for our family of 4
deposit took some time to refund (normally after check-out) but finally it worked without problems
10.0
The most friendly and service minded staff!
9.0
Location was excellent! Walking distance to everything! Loved the infinity pool with city view. The staff were helpful and unbelievably kind. It was New Years and the breakfast was crazy crazy busy and somehow the staff, waiters, hosts, managers, chefs-EVERYONE who worked there, were so calm, kind, and helpful. Hotel arranged a take away breakfast and drive to our very early morning flight.
10.0
Sadly, it was just a one-night (literally 24hr) stay for us. We had to fit in an 8hr tour of the city too and so had little time to really enjoy the amazing facilities: beautifully appointed rooms, lounges, infinity pool, spa and gym - but we did our best! Staff were wonderful. Left our luggage and freshened up in the spa before flying home. A perfect 24hr idyll at the end of a 3-week visit to Thailand. Conveniently located in KLCC next to Petronas Towers. Highly recommend. ❤
Literally nothing! Er, maybe the fact that the main lounge closed at midnight! Far too early for our liking... 😉
9.0
Aamiainen oli hyvä ja runsas, sijainti todella hyvä, uima-allas ja ravintola todella hyvä.
10.0
色々なホテルが乱立する中、ツインタワーを部屋から見られる事にこだわってこちらのホテルに決めました。
ツインタワービューだと少し料金も上がりますが、クアラルンプールは世界で1番高級ホテルに安くで泊まれるとの事。
部屋からの眺めはまるでガイドブックに載っているかのような非の打ち所がないものでした、こちらのホテルにして良かったです
特に有りません。土地柄なのかバスタブが無い部屋も多いようですが、こちらは有りましたのでその点も良かったです
9.0
The check-in was super easy. I came quite early and asked to keep my luggage in the store room for a while but I could check in just that I did not get my room key then. The personnel kept my items of luggage in the store room and also helped to bring to my room when it was ready. I just have to take my room key afterward.
The check out could have been faster. Maybe can help to introduce a fast check out for those who do not have any pending payments. Waited nearly 20 mins to just drop my keys to the checkout personnel.
9.0
Location and friendly staff
Too busy
9.0
Great location, service
10.0
Große Zimmer mit toller Aussicht + sehr ansprechendes und gut ausgestattetes Hotel in bester Lage + sehr zuvorkommender und freundlicher Service in allen Bereichen !!!
-
8.0
The staff was friendly, super helpful and attentive to request. Great view ! Superb location !
The mandarin breakfast set was a bit disappointing, wasn't worth the price paid. I had better experience/quality of food ordering from grabfood/foodpanda.
The interior design of the room could benefit from a makeover, current design feels pale, outdated, uninviting. Mandarin Oriental should uphold the brand and name better.
6.0
We had a nice room with twin towers view, queen size comfy bed, super clean property, staff members were kind and attentive.
Really poor noise isolation, could hear all the noises coming from the neighbours rooms, which made sleeping very difficult until late night, the long lines for checking in and out, and the expensive breakfast buffet for the Malaysian standards, almost 20€ pp.
10.0
Excellent service
7.0
Location
Rooms setup not up to date trend e.g power point is not next to bedside and very scare . Essential for ohone charging.
Bed is too old and sunking in causes back pain.
Room is so dark with scare of lights and bad locations of light. Depends on lamp stand only.
10.0
- exceptional customer service.
- very nice facilities
- the hotel is old but very well maintained
nothing
10.0
Live entertainment
Close to shopping and transport links
A little further away than I would have liked from airport
8.0
Super location
Building outdated even if the rooms are very nice. But common areas should be modernised. Lack of communication among staff members created some misunderstandings. Poor breakfast
10.0
Excellent location, exquisite service, great rooms (opt for the twin tower view ones), staff very polite and helpful. Kudos, one of the better ones that I’ve stayed in
10.0
Great location, service and facilities
10.0
Excellent all in all! The room, location, staff all wonderful
10.0
Die Lage , das Service, das Frühstück, Personal ist äußerst aufmerksam.
10.0
The staff at Club Lounge are friendly and helpful. The 3 rooms we booked are very clean and comfortable especially the suite overlooking the magnificent twin towers.
I don’t have enough time to enjoy all the facilities offer.
9.0
The service provider by the staff was top class. The hotel looked very luxurious.
We had an excellent stay, extreme value for money.
The room looked a bit dated, although it was very clean and comfortable.
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $59 per night. This rental is $13 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mandarin Oriental, Kuala Lumpur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mandarin Oriental, Kuala Lumpur. Enjoy the water!
Is Mandarin Oriental, Kuala Lumpur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mandarin Oriental, Kuala Lumpur?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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