Hotel Holiday Inn Express & Suites Medellin, an IHG Hotel
About this hotel
Situated in Medellin, this lovely hotel for $58 per night is a great choice for your next vacation. This hotel is situated in the exclusive Poblado district, in the middle of La Milla De Oro, in La Strada Mall. It offers luxurious suites with city views, a casino, a gym and free Wi-Fi.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Medellin
Reviews
4.3/5.0
Excellent(974 Reviews)
100% verified reviews
10.0
Bueno y variado, personal bien servicial.
Nada
9.0
Excelente ubicacion, y buen servicio por parte del personal.
10.0
La ubicación, el tamaño y el desayuno.
En general todo estuvo bastante bien.
5.0
das Hotel war gut gelegen und das Personal sehr freundlich
was ich nicht gut fand:
- die Klimaanlage war alt und vergilbt und so laut wie ein Flugzeug; sie war nicht nutzbar wenn man im Raum war
- es gab Küchenschränke und eine Microwelle allerdings keine Geschirr (keine Teller oder Gläser, auch nicht zum Zähne putzen) und kein Besteck; somit war die Küchenzeile nicht nutzbar
- die helle Couch im Zimmer war ziemlich verdreckt und voller Flecken
- die Stange in der Dusche war total verbogen sodass der Duschvorhang nicht benutzt werden konnte und der ganze Badfussbodem nach dem Duschen nass war
10.0
Excelente espacio en la habitación para 4 personas.
Desayuno bastante variado.
Excelente ubicación, cerca Centro Comerciales, Restaurantes, Iglesia, Parques, Estación del metro a 20 minutos caminando.
10.0
Ubicación estratégica, habitación confortable, amabilidad, desayuno buena , personal muy amable, sobre todo el joven del restaurante no recuerdo nombre pero es barranquillero
No me quejo de nada
4.0
Habitación excelente , ubicación atención , desayuno . Instalaciones
8.0
Todo
Nada
10.0
La ubicación, instalaciones del hotel, la vista desde el restaurante espectacular
La atención del personal del restaurante
9.0
Muy organizado, cerca de centros comerciales y lugares turísticos
8.0
The location is great! And the size of the suites is also very good.
It is very noisy. We were on the 13th floor and you can hear the cars and also the walls are VERY thin and you can hear the next door guests clearly.
9.0
El hotel esta muy bien ubicado, con acceso a diferentes sitios de interés, bastante cómodo y confortable, con parqueadero gratuito y muy buena atención del personal
Quizá lo único regular; es la fila que hay que realizar al momento de tomar el desayuno, pero es entendible por la situación actual del mundo, respecto al COVID-19
10.0
Súper hermoso ver la alborada. Desayuno muy rico y variado siempre fresco. Muy amable personal. El lugar es superrr seguro y tiene restaurante muy ricos y económicos. Sin duda regreso al mismo hotel
1.0
Unfortunately, my stay was marred by the blatant incompetence displayed by both the manager and the front desk staff. From the onset, it was evident that the level of professionalism and competency was severely lacking. The manager's inability to manage the operations of the hotel was very apparent in various aspects of my stay. Basic guest needs were neglected, and the lack of attention to detail was disheartening.
I regret to say that my recent stay at the Holiday Inn Express & Suites Medellin, an IHG Hotel, was an utterly distressing experience that I feel compelled to share. The hotel's complete lack of competence, coupled with alarming hygiene issues and neglect, left me shocked and deeply disappointed. Upon arrival, it became immediately apparent that the standards of the hotel were severely compromised. The room I was assigned turned out to be a breeding ground for bedbugs. This blatant disregard for hygiene and guest well-being is not only disgraceful but also poses a serious health risk. I am appalled that a reputable chain like IHG would permit such conditions to exist within their property.
To make matters worse, the room suffered from chronic WiFi connectivity issues. In an era where seamless internet access is a given, the hotel's inability to provide reliable WiFi significantly hindered my stay, both for leisure and business purposes. Regrettably, my efforts to seek assistance from the front desk, particularly from the individual named Melquisedei, were met with an infuriating level of indifference. Instead of addressing my concerns, he provided a lackluster explanation that the housekeeping staff had left early, leaving my room dirty and without clean towels.
What truly astonishes me is that this neglect and incompetence seemed to be endorsed by the manager, Edison. His failure to oversee basic cleanliness standards and address guest complaints demonstrates a clear lack of responsibility and concern for the reputation of both the hotel and the IHG brand. I write this review with a heavy heart, as I have always trusted the IHG brand for its commitment to quality and service excellence. However, my experience at Holiday Inn Express & Suites Medellin has shattered that trust beyond repair. As a result of this disastrous stay, I left the Holiday Inn and sought refuge at another hotel. I fervently hope that IHG takes immediate corrective action.
10.0
everything thanks to booking.com.
it was close to everything
9.0
Location, the view (20th floor)
The kitchen does not have utensils
10.0
The rooftop, the view and the breakfast
10.0
Clean, friendly, convenient location
N/a
10.0
Amazing and friendly staff
9.0
I was truly impressed with the spaciousness and overall comfort of the room. The view was amazing. The breakfast served in the roof top was absolutely delightful, with a wide variety of delicious options. The hotel's location was excellent, conveniently surrounded by numerous shopping centers and restaurants. The attentive service provided by the front desk staff, particularly Sebastian, exceeded our expectations. I highly recommend this hotel without any reservations.
Wifi for my computer in the room.
7.0
very central
3.0
I had two(2)rooms for 5 nights each, pay a height price and got rooms without hot water arriving day, next morning and Wednesday 24th all day. I had to take a freezing cold morning shower the first morning, and then I could not take a shower before going out on the night of the 24 after a hot and humid day outside. I had to used cold water towel to just clean my face and hands, while my wife took a freezing shower for the 2nd tome, and our guest in the 2nd. room also had to take a freezing shower for 2nd. time .the only thing we liked about the property this time was the location, and two members of the staff.
the rooms they gave me were 401 and 404, . and next morning they change me to 403, after room 404 safe box was broken, , no hot water, the micro oven was dirty,the coffee percolator was dirty and stinky, the electrical outlets were not working, in fact , the room was a non acceptable disaster room…..
Yes but I did pay in advance for the 10 rooms nights and only two excellent e,players apologize for such a disaster. I should get or expect to get st least an apology from the hotel, because even though I paid in full for the 10 nights, the hotel did not comply with acceptable rooms for almost3 days in each of the rooms, without hot water and, sincerely poor cleaning. of the rooms. Yes, the daily cleaning was 3rd class service. I am very upset and frustrated with this stay, my second in less of a year, that I may never stay Baviera in said hotel in the future and will recommends my friends , not to stay
8.0
Good location en poblanos with restaurants options
8.0
it is really close to the main 2 malls of Poblado and there are restaurants in the same building of the hotel
customer service needs to improve more. they made us wait about 30mins to check in, seeing us with little kids and they even accepted 2 check outs that came after us. they charge for bottle of water and only the first day is free but they don’t tell you
5.0
location
maintenance the building is old , carpet in the hallways very dirty . the staff doesn’t know any restaurants , schedules etc
4.0
when you will give my money back, has pending for several weeks
9.0
breakfast improves a lot, a variety wider than the previous one.
a few neighbors a fuss and tables filled in breakfast, people take a long time from eating food, you have to get a little better than all normal.
7.0
Location was perfect
Breakfast
FAQs
How much does this hotel cost compared to others in Medellin?
The average price for a rental in Medellin is $59 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Holiday Inn Express & Suites Medellin, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Holiday Inn Express & Suites Medellin, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Holiday Inn Express & Suites Medellin, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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