The Ritz-Carlton Maui, Kapalua

3 outdoor pools, cabanas (surcharge), sun loungers

Club Suite, 1 King Bed, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

6 restaurants, breakfast, lunch, dinner served; seafood

Royal Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

About this resort

Located in Kapalua, this charming resort for $1,435 per night is a fantastic choice for your next break. Beach resort with a full-service spa and a golf course Hop on The Ritz-Carlton Maui, Kapalua's free shuttle and hit the beach, practice your swing on the golf course, or pamper yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request. The Ritz-Carlton Maui, Kapalua offers 463 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center. Children under 17 years old are not allowed in the fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Laundry

Balcony / Patio

Hot Tub / Spa

Garden

Family friendly

Map of Kapalua, HI

Nearby attractions

Maui Ocean Center, The Aquarium of Hawaii

17.05 miles

The Ritz-Carlton Maui, Kapalua

4.5

Excellent(1,004 Reviews)

Resort in Kapalua, HI

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Laundry

Balcony / Patio

Hot Tub / Spa

Garden

Family friendly

Map of Kapalua, HI

Nearby attractions

Maui Ocean Center, The Aquarium of Hawaii

17.05 miles

Reviews

4.5/5.0

Excellent(1,004 Reviews)

10.0

Jan 2024

Customer service was exceptional

4.0

Sep 2023

Good

1.0

Aug 2023

Beautifully kept nature.

3.0

Aug 2023

Great time ! Jaz & Miko at the pool are amazing at their job friendly &, happy & helpful! Joy who greeted us every night we came into the hotel has so much energy & is there to help you find what your looking for!!

3.0

Jul 2023

The hotel appears grand and well maintained but the furniture and appliances in the rooms is outdated. Our expectations were high but it felt like any mediocre hotel chain. The on property luau was also sub-par but the price was inflated because the Ritz hosts it. It is held inside a event room rather than being outside - which is so disappointing for a "cultural/authentic experience" about the Polynesian Islands?

5.0

Jul 2023

Paradise. This is the most stunning location. We loved our holiday, and have now been with and without teens, it suited both. Safe, friendly, welcoming, relaxing and beautiful.

3.0

Jul 2023

The Ritz is located in an area that gets hit with high winds and a lot more rain than we expected. It’s also pretty remote and residential. The pool was nice. The beach was a decent walk down the hill and nicer beaches were further away.

5.0

Jul 2023

Amazing stay!

5.0

Jul 2023

Great

4.0

Jul 2023

It seem under staff when it can to the bellhops and getting room services. Several times when calling the Valet for my vehicle it went un answer, same for other things like room services, bartenders at the pool and housekeeping. One of the elevators on my wing was down so it was a hassle for everyone to use the one available and overall it just gave it a bad look. Really didn’t like that there’s no other option for parking other than valet t $50/night. Communication with concierge was not good giving the wrong info, I asked about the beach chairs and umbrellas if you can reserved it I do in how much and she said they were free and didn’t need reservations but at the beach the staff informed me I had to reserve them and that they weren’t free. For the price overall I would definitely not recommend.

4.0

Jul 2023

The staff were amazing as was our concierge, Sarah Williams. Margie at the front desk was also above and beyond. The only issues I had were the amount of families with very young children who were running around uncontrolled. Some even yelling and screaming. Very uncomfortable in the lobby, in the halls and dining. Additionally, there was a lady with her dog at the pool. Seriously? If you are looking for a quiet retreat, this is not the place. But again the accommodations and service were amazing. The food was very good. And the views spectacular.

5.0

Jul 2023

Amazing

5.0

Jul 2023

Great amenities and staff. Pool was awesome and pool staff are very attentive. Only change I have would make is the pillows- too soft but room is nice! Would definitely come back

4.0

Jul 2023

A stunning location with great customer service.

4.0

Jul 2023

Location was fabulous. Staff were all very professional and friendly. But certain drinks were unreasonably expensive! Example a glass of Lamarca Prosecco was around $24 a glass. At the nearby Country store the very same bottle was the same price as 1 glass at your hotel! That was infuriating.

5.0

Jul 2023

Easy access to golf and dine out.

5.0

Jul 2023

Very quiet and beautiful. Great for families with kids. Spa services were excellent too.

3.0

Jul 2023

A little old, staff hit or miss, some were incredible but some were consistently rude. We reserved days before a specific table in person with the host of the restaurant and when they gave away the table this person blamed us for not understand that it was best effort, while 3/4 of the restaurant was empty. It ruined our birthday night.

5.0

Jul 2023

Amazing

3.0

Jul 2023

I was expecting much more from this brand that it’s known for its luxurious appeal. Food at restaurants were mediocre and service was sub par. Prices on the other hand fell a bit over the top for the quality of the offering. Pools and access to the semi-private beach were good. Don’t think I’d stay there again when coming to Maui. Disappointed.

5.0

Jul 2023

nice place

5.0

Jul 2023

The property was nice

4.0

Jul 2023

Liked the ratio of guests to staff, number of total guests at the hotel/pool, pools were amazing, bed was comfortable, nice views, spa was phenomenal, loved the daily house keeping, customer service was great. Did not like - onsite food was not quite as amazing as I was hoping. Location and lack of beach was not my favorite, but likely would still return based on all the great things listed above.

4.0

Jul 2023

lady and always smile thank you joy.

5.0

Jul 2023

Nice property , beach too strong wave long walk to beach

2.0

Jul 2023

away from the hustle and bustle of Maui. staff were surprisingly rude and condescending. valet was rude and even went out of their way to mention that our electric vehicle would only be charged if the “high end guest” was not using it. only when he had checked out for one day that our vehicle was charged. Ritz is not the Four Seasons and definitely lived up to it this go around for us. You have managed to make us feel second rate and have trained your staff to practice a heiarchy system in which “high end” patrons are treated differently to fuel your “nickel and dime model. My wife and i were here for our 30th Anniversary and her 50th birthday. You have truly made it unforgettable to say the least. To follow up from your management was made even after I emphasized for a follow up regarding the valet issue. I will need a follow up from you or your management or your direct leadership. The leadership i’ve spoken to so far have not quite been exposed to any leadership or management issues that require fragile attention. call or email asap and make this right. we have such a bad taste in our mouth on this stay. Your attention to this matter may depend how many “high end” patrons are in line before me…i will wait.

8.0

Jun 2023

My family loved it

5.0

Jun 2023

Wonderful staff!

5.0

Jun 2023

I mean, I could write an entire essay praising The Ritz in Maui! My partner and I just returned from a 5-day, 4-night stay at their property in Maui, and we were both in awe of everything! From the gorgeous property, to the views, to the valet staff, Joy greeting us the day we got in, to the rooms.... I can go on and on! Let me start by mentioning I Jorge, one of the valet attendants, who also welcomed us with a smile, took note of my partner's handicapped plaque, and was extremely helpful, kind, and courteous. Back to Joy again. When we got to The Ritz there was this beautiful lady snapping her fingers, with a huge smile on her face who saw us and literally welcomed us with open arms, and right away we knew we were going to love this place. After Joy guided us to the reception to check-in, which was super fast and easy, we looked out towards the beach and the views, WOW, just spectacular. The lounge area that looks out to the resorts various pools, grassy area, and to the beach left us breathless. Our king room was great as well, with a comfy bed, coffee maker, private mini fridge, two closets, balcony overlooking the golf course next door, with a view of the ocean, and a beautiful bathroom with double sinks, a standing shower, a nice sized tub, and private water closet. The pool area is just as gorgeous, with plenty of cabanas, lounge chairs, towel service, and wait staff for drink/food orders. I mean, like I said, I can go on and on, but you get my point.

5.0

Jun 2023

The staff was so Ana big and went above and beyond to make my sons first birthday so special!

5.0

Jun 2023

Amazing trip to a beautiful resort! Excellent dining options from the sushi to the burgers. Take advantage of the complimentary photo session. Ours turned out to be perfect!

5.0

Jun 2023

The hotel parking its a bit pricey. There’s a $45/day fee and no self-parking option.

5.0

Jun 2023

The staff is exceptional

5.0

Jun 2023

The view and the pool area was very nice and clean. The restaurant were good, and I just felt comfortable at the hotel.

5.0

Jun 2023

Everything was lovely, the property, the staff, the views, the location. We had a wonderful time. Very relaxing.

5.0

Jun 2023

Excellent and attentive service. The location is beautiful and the resort itself is stunning.

5.0

Jun 2023

My family and I had an amazing experience! We will definitely go back to this resort in the near future.

5.0

Jun 2023

We absolutely enjoyed our stayed. The resort is beautiful, and all the staff were friendly and attentive.

5.0

Jun 2023

Great place!

4.0

Jun 2023

I enjoyed the property a lot, I think that some of the house cleaning staff needs to pay more attention to details. They offer free complamentry expresso, I opened the drawer so that the cleaning lady could see that it needed, to be refilled the coffe pods also 2 dirty coffee cups. The person closed the drawer without replacing the Kcups and left the cups dirty for 2 days. I had to call front desk to complain. Also had issue with a pool attendant, I asked him to bring 3 cups of water, He kept forgetting to bring the cups of water, I asked 3 times. After his shift he said tomorrow he would do better because that day he was lazy, that was his words.

FAQs

How much does this resort cost compared to others in Kapalua?

The average price for a rental in Kapalua is $523 per night. This rental is $912 above the average.

Is parking included with this resort?

Parking is not specified as an available amenity at The Ritz-Carlton Maui, Kapalua. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at The Ritz-Carlton Maui, Kapalua. Enjoy the water!

Is The Ritz-Carlton Maui, Kapalua pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton Maui, Kapalua?

We found 8 amenities for this rental. This includes pool, air conditioner, laundry, balcony / patio, and hot tub / spa.

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Garden · Kitchen / Kitchenette · Air conditioner

This inviting House in Kapalua can fit your needs for many types of vacations, at $1,311 per night.

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The Ritz-Carlton Maui, Kapalua

About this resort

Amenities

Map of Kapalua, HI

Nearby attractions

The Ritz-Carlton Maui, Kapalua

Resort in Kapalua, HI

Reasons to book

About this resort

Amenities

Map of Kapalua, HI

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Kapalua?

Is parking included with this resort?

Is there a pool at this resort?

Is The Ritz-Carlton Maui, Kapalua pet friendly?

What amenities are available at The Ritz-Carlton Maui, Kapalua?

Explore similar vacation rentals in Kapalua

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