Holiday Inn Roanoke Airport – Conference CTR, an IHG Hotel
About this hotel
Hotel in Roanoke with fitness center and 24-hour business center Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Holiday Inn Roanoke Airport – Conference CTR, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Roanoke, VA
Hotel in Roanoke, VA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
3.9/5.0
Good(591 Reviews)
4.0
TV did not work and the phone was disconnected.
2.0
Bed was comfy but they didn’t have a tv remote in the room looked under the bed to see if it just fell and that was a mistake. They charged for a breakfast that was that same at other hotels that offer it free with there cheaper room.
10.0
Very very friendly and courteous
8.0
Nice decor! Just not maintained well. Popcorn ceiling needs some fixing. Carpet needs a good cleaning!
Bed too soft for me (or may be too worn out). Pillows the same. Ended up having neck pain as in the morning those pillows were flat.
We were on the second floor. And it was during NCAA championship. So a lot of traffic.
But soundproofing was great!!!
Staff were awesome!!!
4.0
Easy check in
5.0
Property was good. Just wish they had more than two towels in the room and maybe some at the pool. Also didn’t have a safe in room or any hotel info or local info in the room for viewing.
5.0
Customer service was great and check-in was quick and easy!
5.0
Nice clean property. The main reason for staying here was airport shuttle but when I went to schedule it, they said they don’t provide the service. So if that was updated on the site, it would have been helpful.
4.0
Coffee up keep
1.0
Booked the room over a month in advance. Checked in tired at 11pm only to find out our room was given to someone else. Instead of two beds, we had to sleep in one bed with our 16-yr old son. Not even a sofa in the room. We obviously got the room they give last. Didn't even get a wifi password on checkin and the front desk wouldn't answer the phone so we could ask for it. On checkout nobody greeted us or asked how our stay was. Very disappointing and will avoid Holiday Inns in the future.
1.0
The reason for my overall rating is that the hotel never received my reservation from Orbitz. I was luck that they had rooms available and honored my printed confirmation.
What happened Orbitz.
The hotel is very nice and clean. The staff was very helpful. I would stay here again.
2.0
It is definitely understaffed. Restaurant and bar were not open for the posted hours on a Saturday and Sunday. Room had many issues - broken tv, no hairdryer (which was never brought after I called the front desk), and toiletries were not stocked.
1.0
I arrived and it took 10 minutes for the guy manning the check-in desk to arrive to the check in desk. I was given a room on the 2nd floor. I stepped off the elevator on the second floor and immediately smelled marijuana smoke. The entire floor smelled of marijuana smoke. I asked for a new room and was provided one on the fourth floor. The desk manager neither apologized for the inconvenience nor for the fact that the hotel is a non-smoking hotel and yet it reeked of smoke. The new room's shower had dozens of spots with mold and mildew. I have stayed at multiple Holiday Inns in the past and this was by far the worst experience by a mile. I do not recommend staying at this hotel if you are in Roanoke and need a place to stay.
2.0
Our shower head leaked not much pressure, ironing board was broke had to hold it up while ironing, asked for towels gave my room number came back to no towels and only emptied the trash.
3.0
The hotel itself is OK. But if you’re looking for a place to eat, you can avoid the bar and restaurant down in the lobby area. It was never open and the drafts for the beer we’re not operable. Staff was ok and the room itself was clean. Probably would not recommend with all the other hotel choices around this area.
1.0
Continental breakfast was denied even though it is in the Expedia receipt
Poor explanation check in guy says Expedia is third party go contact them I am not responsible
For breakfast. This is first time we are asked to pay 9.99 per head
3.0
Restaurant/bar closed for dinner due to a banquet. Pre paid $17 for breakfast on Expedia App, because it was not included in the rate. arrived and it was $10. Breakfast staff approached people for a tip and then they wouldn’t have to pay for breakfast at all. Although no one seemed concerned if you paid or not in the restaurant area. On top of this, my pre paid reservation was there, but the hotel still charged me and I had to go back to Expedia to have them contact hotel to get my refund. The Hotel has 2 names- a bit confusing. Room was clean bed comfortable.
5.0
Very quiet and clean. Great toiletries in bathroom. Clean pool. Friendly check in
5.0
It was a good stay. We will probably use this property for another stay in the future.
1.0
Okay area. Bathroom smelt of pee. Parts of the room weren’t cleaned for a long time
5.0
Excellent and clean. Definitely right for the price
4.0
Good stay. Check in with Expedia was slowed because of a charged tax holding up the process. Otherwise standard for hotel. Nothing bad. Nothing great.
4.0
Property was lovely, but people kept walking by our window which faced a vacant field. There was a beat-up mobile home on the parking lot, that seemed to be occupied. I worried that our car might not be safe and that the occupants might be trying to look in our window.
2.0
Total of 8 guests were given rooms that were already occupied. I walked into a room that a couple was already there eating dinner. Very dangerous. They claimed it was a computer glitch.
4.0
The property was fine. My concern is with Expedia. Each
time I have used your service, the hotel has charged a higher fee than Expedia quoted. I have had to pay higher fees each time I used your service. They you would send me receips which I have never received. This is very discouraging. Thinking of not using
expedia anymore
1.0
Found toe nails in the bed and pizza crumbs all over the room, and dirty rags all over the bathroom, and a burning smell coming from the shower. All the trim work in the hotel is coming off of the walls. All of the hall ways are dirty.
3.0
The location was convenient to downtown, Blue Ridge Parkway and Route 81. However, when we were going to take showers the next morning we discovered that we had no bath towels.
5.0
Very nice hotel with quiet, cozy rooms! The bed was awesome.
3.0
Nice property, but the restuarant was limited, the bar closed at 9:00. The next morning we went to breakfast at 8:45. The food that was there was ok, but many items were gone and not replenished.
1.0
This was a business trip. We had to change rooms 4 times due to roaches. We will stay at another hotel on the next visit. This was not a great experience.
5.0
Clean and nice staff
3.0
The bathroom was not clean. The shower had black in the grout. We were also hassled by an employee at breakfast who told my husband to give him a good tip and he would let them in to eat. Kinda bold and rude. I paid extra for breakfast and I guess I was supposed to get a ticket for breakfast but was not given one. Overall disappointing this trip.
5.0
We lost power for about 3-4 days. The lady at the front desk was very kind to let us check in earlier that check in time. It was very stressful due to the holidays and Christmas being the next day , but she made the transition easier. She said she was new & I didn’t catch her name, but god bless her.
3.0
I was treated as if i am the plague while check in!! Never experienced such demeaning manners from front desk employee
1.0
This was a business trip booked for employees. The check-in process was horrible. This reservation was made online and paid for a week prior to the stay. Upon arrival, the employees were told that the room was not paid for. We sent copies of the confirmed reservation showing the payment. That was not good enough. We had to send a screenshot of where it was posted to the credit card and the front desk clerk still would not allow our employees to check in. We contacted Hotels.com who reassured us they were working on it. They were calling the hotel but not getting an answer. We travel to the area on a monthly basis and always stay at this location. I still do not know if the issue was the hotel clerk not knowing how to do her job or Hotels.com not sending the payment to the hotel.
5.0
Hospitality excellent. Food was great. Ceiling in room needs repair.
2.0
The stay for the most part was fine main problem i had was when someone else walked into my room because they showed the room was vacant that what a big shock
5.0
Great Staff!
5.0
Service was good. Everyone was polite and friendly. Clean comfortable rooms.
4.0
Their breakfast was not complimentary. Maybe I overlooked that amenity. I love their rooms; bed a pillows. That's why I try to make reservations with this chain.
FAQs
How much does this hotel cost compared to others in Roanoke?
The average price for a rental in Roanoke is $157 per night. This rental is $38 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Roanoke Airport – Conference CTR, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Roanoke Airport – Conference CTR, an IHG Hotel. Enjoy the water!
Is Holiday Inn Roanoke Airport – Conference CTR, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Roanoke Airport – Conference CTR, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.