Mainstay Suites Airport
About this hotel
Situated in Roanoke, this lovely hotel for $143 per night is a great choice for your next vacation. Hotel with free parking, near Valley View Mall This hotel features a business center, dry cleaning, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request. Mainstay Suites Airport offers 77 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Map of Roanoke, VA
Reviews
4.3/5.0
Excellent(409 Reviews)
5.0
Very good stay, always.
2.0
The property was poorly maintained. Several items in the room were broken or in poor working condition including shower door, closet doors, small appliances, and outlets. We had to change rooms because of a terrible smell in the first room, thankfully the second room that was offered was much better. The hallways on all 4 floors smelled terribly as well. Key card slots in side entry doors were not working requiring us to walk around the building for entry each time. The front desk staff the first night was friendly and accommodating but the second night she was easy located and rude.
3.0
Wonderful sized rooms, including full kitchen. Comfortable for 5 of us (2 teens plus 3 adults.) Staff was friendly and accommodating. Coffee served 24/7 in the lobby, including cappuccino/hot chocolate machine. Located very close to many restaurants and shopping centers/stores plus a large mall.
2.0
When I walked into the room it had a strong mildew smell. The bath tub was dirty, the shower head was not glued to the wall exposing the glue. When using the tub's hot water it makes the shower head run.
3.0
Staff was friendly and professional. Facility was clean. Room was spacious. Area seemed safe.
5.0
Great stay!! Will consider coming back here in 2 weeks to interview again!
3.0
Great stay front desk was great eill stay again when I come back
2.0
Extremely rude staff almost didn't allow checkin because we live within 50 miles to hotel. We had to explain we live an hour drive away and are on a 5am flight.
Will never stay here again and don't recommend.
3.0
Very pleased stay here two weeks ago and came back for family matters from the front desk to the housekeepers they all greet you and are very friendly
1.0
When we walked into the lobby and the clerk had her head down napping at the front desk, she was polite and gave us a key to a non-smoking room.. We walked into the room and it smelled like an ash tray.. We went back to see her, explained the situation and she gave us another room... Went into the 2nd room and it wasn't clean, bed messed up, etc... The 3rd room was acceptable, we stayed, came back the next day and the room hadn't been cleaned... Apparently they only clean the rooms every 3 days or so, we were told it's an extended stay location... We don't recall being told that...No breakfast included.. Accommodations are fair at best... It served the purpose but we will not stay there again... (They did give us a small discount for the two night we were there)...
5.0
A fairly standard offering on the budget end of the spectrum. Unremarkable in every way.
5.0
Perfect for traveling because right off the highway and several good places to eat near
4.0
The property rooms were very spacious. Everything about the room was great except the sheets had rough balls on them. Way past time to discard.
Disappointed they served no breakfast.
5.0
Nice comfy bed
1.0
I never stayed in the hotel as the room was not clean and hotel didn’t offer any other room. I end up booking a room in another hotel.
5.0
Always enjoy staying here!!!
1.0
Awful time. Took an hour or more to check in because the hotel didn’t have my reservation from hotels.com. The room was old and gross. And way too expensive for a crappy hotel in a crappy town. And hotels.com did nothing to help me. I will never use Expedia or hotels.com again. Even the hotel staff advised me not to use Expedia or hotels.com as they were “one of the worst”
4.0
Lach of parking, more worker stay than tourist
1.0
Over all this hotel is ok. Check in took a while and was not a quick process. No breakfast available. There were coffee and tea in the lobby but twice we went to get coffee but it was either not working or empty. Stains on the sheets, shower had soap grunge and foam from soap or something on the ceiling of the shower. Bathroom overall was not the cleanest. Couch is extremely uncomfortable. The people in the room next to us were very loud, screaming and carrying on late into the night past 1am. We tried going to the front desk, calling the desk and no one was every available or answered.
2.0
The staff was super friendly. The hotel itself was extremely dated and the couch was very stained. We did stay in a pet room but it was still very uncleanly looking.
3.0
It was a clean nice stay with a giant bathtub, large room, comfortable beds with a nice view of the mountains.
2.0
I usally dont leave reviews but.... First off i will say the staff were all very nice and helpful. The room was outdated, air conditioning was terrible room temperature would not go below 76 degrees no matter what you set the wall mounted thermostat to, we had to purchase a fan for our 2 night stay juat to make the room tolerable. The room smelled terrible which i think was mainly due to the room temperature. We had a double sofa bed that had no linens or pillows for anyone to sleep on. Definetely my worst experience with any choice hotel.
1.0
The room smelled terrible. There were stains all over the cushions on the sofa bed, and the air conditioning didn’t cool the room. I wouldn’t stay at that Mainstay ever again. I paid for 3-nights, but my boys and I didn’t stay the third night due to the condition of the room. I will reach out to Dominion Lodging and share my experience with Dave and Craig Anderson.
4.0
Hi,
I loved the layout of the suites, plenty of room for me and my family. The carpet and (especially recliner that has a worn out, hard on the eyes spot where the head rests) need to be replaced. I wish info on repavement of the front parking was available during booking, because we had a difficult time finding a spot when we arrived. Overall, my stay was enjoyable and I would stay there again.
Thank you!
1.0
I had a reservation for this hotel and when I showed up to check in (after talking to someone from the front desk earlier same day and letting them know I will have a late check in, as I was finishing helping my son moving off campus) the lady simply told me, your reservation has been cancelled and we don’t have any room for you. It was almost 10 pm and she simply said you need to call Expedia and have them help you find a hotel! Really? I paid and made this reservation almost one month or so ago and she just told me I didn’t have a room for that night. Not very satisfied with their approach as one of their employees was the one who cancelled my reservation, yet I had to go find myself a hotel for that night.
5.0
Very clean and spacious
10.0
I can say it was a very good stay there, very peaceful The people that work there was great. It the best place to stay in Roanoke Va
5.0
Ty for a comfortable and quiet stay in a beautiful city i enjoyed my entire stay
5.0
I LIKE THE SPACE OPTIONS AND CLEANLINESS OF THE PROPTERY AND ROOM.
4.0
My stay was great. They need to add an additional chair to the kitchen and fix the toaster. Other than that, enjoy your stay.
5.0
Loved the kitchen with full size refrigerator & 2 burner stovetop. Great location. Very comfortable suite.
5.0
Love the fact of a full kitchen!! Receptionist was wonderful!
5.0
Very nice and super clean. If I’m coming back to this place I’ll get this hotel. Love it so much.
2.0
The bathroom floor was warped to the point the bathroom door would close without a whole vibrational and scraping noise.
Displeases to find out there was no continental breakfast.
4.0
I think the lobby needs to be updated to look cleaner and brighter. Also the breakfast/lounge area was always dark with few lights on and unwelcoming. It made me think it must be dirty or something to keep the lights that low. Overall the location was great, staff was nice, and room had everything we needed for the price. Maybe a little more noise cancelling between rooms.
5.0
The Staff Was So Nice And Friendly. It was easy to check in and check out. It was a very nice hotel. And it was clean. I only issue we had is that it didn't have breakfast. Thanks so much
2.0
No breakfast provided despite description.
5.0
The rooms were awesome!! Didn’t expect it to be so nice. Would recommend and return.
5.0
The bed and shower were exceptional and comfortable.
3.0
It’s always a pleasure staying at Mainstay Suites, the staff is always friendly especially Charles Bonds and me second shift front desk girl who always I’ve me a smile and good conversation and a laugh when I need and I can’t forget 3rd shift who make sure I get in safely, and all the staff here at Mainstay is awesome 👏
FAQs
How much does this hotel cost compared to others in Roanoke?
The average price for a rental in Roanoke is $157 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mainstay Suites Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mainstay Suites Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mainstay Suites Airport?
We found 8 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.