Everything

Everything

Que es muy confortable

The location was fine and the staff was friendly.

It was not clean. The shower made me feel uncomfortable to shower in. And toilet had urine splashes on it. There was a lizard in my room.

I loved the full breakfast that I had the privilege of enjoying.

I didn't like being on the first floor. The people above my room were somewhat noisy. Which I guess is to be expected.

nothing

too many to name

The area in Houston.

Complained about the AC unit all three days we were there with no resolve. Promises from front desk to send maintenance out never happened. No accommodations or apologies from the facility were made during nor after the stay.

The room size & all the utensils & appliances it comes with. I loved the size of the pool.

The breakfast was not the best..but fair.

Despite all the issues, Alexandria, the front desk representative, was helpful and respectful.

There was a stench when walking into the room( stale,old). Dirty, stained kitchen counter, shower drains, refrigerator doors. Air conditioner in room with king-size bed made noise. Opened closet door in room with king-size bed, and it came off the tracks. The Tv in room with king-size bed did not work. One of the lights on the headboard did not work. the refrigerator buzzed all night. Woke up to a sweaty, greasy bathroom floor. Overall, I would not recommend staying at this location. It was not a good experience for me. Checked out after the first night.

Location

Saw one car's window was broken b/c there was someone from outside came and broke it and stole some merch in the car, this was made me nervous for safety.

Location

Had water bugs,roaches and bugs

Breakfast was awesome. Everything was clean

Fix the a/c. It was hot. I couldn’t sleep

love the rooms so clean

nothing everything was great

It was in a good area and it was convenient for me and my family

I didn't like the fact my first room my air conditioner was broken they transfer me to another room I lost out on my bottle alcohol that was made a mistake and left in the room because I had to move move to the next room it had a lot of things that was missing out the room but other than that it was comfortable

Pool was closed majority of the time. Really was counting on it as we were out all day and kids wanted to unwind in the evening. Room had a smokers smell and no matter how much air freshners we used smell was musty and we could not get it it out. Hotel has air units which is pretty ghetto for a hotel. Doors to enter buildings were broken which gave access to everyone.

Absolutely disgusting, our room had roaches in it and when brought to the attention of the staff I was treated with total disrespect.

I didn’t like how the staff treated me when asking for a refund. I was lied to about my money refunded back to my cc only to find out the next day by the general manager that they still had me checked in even though I stay at a totally different hotel by the way which was awesome

nice location and 2 room bedroom suites

there were a couple of roaches and big water bugs in the room when we checked in