DoubleTree by Hilton New York Downtown
About this hotel
Located in Lower Manhattan, this lovely hotel for $148 per night is a fantastic option for your next break. Featuring paid WiFi throughout the property, DoubleTree by Hilton New York Downtown is located in lower Manhattan, 240 metres from Battery Park.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Lower Manhattan, NY
Reviews
3.7/5.0
Good(3,879 Reviews)
100% verified reviews
10.0
I'm a recurring guest at the hotel, and this time I was particularly happy with the treatment I got from the staff, specially Jose, at the reception, who went out of his way to make me feel comfortable, and the kind cleaning ladies. I'll always come back - if the price is affordable enough.
8.0
I enjoyed the location because it’s popular tourist place but not so crowded, and it’s safe. Easy to get to the airport and city centre. There is nice street with bars, restaurants and open terraces very close, Broad street.
The view from my room was amazing. I didn’t experience any inconvenience because of the elevators, probably it’s because I was staying on the 40th floor.
There is no fridge in the room, only box for ice. I take medicine and I have to keep it in the fridge, this box was unsuitable. There is no kettle, and the hot pot on the reception was out of order. The room is not very clean, dust was inside the furniture and on the floor.
7.0
Great location! Lots of subway stops nearby. Very easy to reach the main tourist locations (9/11 memorial, Wall Street, etc). The area is quieter than uptown. Right next to the Staten Island Ferry station. Lots of cafes nearby where you can get breakfast.
If you register on their website, you can get a voucher for free wifi!
Helpful staff.
Comfy beds.
Breakfast at the hotel restaurant was expensive, so we chose other cafes nearby (I'd recommend Liberty Bagels).
To sum up: if I were to travel to NYC again, I would choose the same location but wouldn't go for the same hotel.
Although we stayed on the 10th floor, during the peak times (check-in/check-out), the elevator took extremely long to arrive. I don't know how people dealt with this problem on the upper floors. Must have taken ages to go up/down. You might think it's not a big problem, but the staircase is quite narrow, so most of the times you have to wait for the elevator, especially if you have luggage with you.
We stayed in the beginning of April and the room got very cold during the night.
Also, rooms have quite poor sound isolation.
9.0
Hotel location was PERFECT. Beds were comfortable. Warm cookies at the reception desk are delicious!
The wait for the elevators was ridiculous. Not sure all 3 were operational as I only saw 2 actually move.
8.0
Perfect location
The room was quite small for 3 persons.
4.0
- The location was fantastic!
- Loved the restaurant below
- The lobby and staff were great
- Room was clean
- The bed was a bit uncomfortable to be honest
- There was only one night table
- I couldn't hang my suit in the close because if how the hanging bar was placed
- Ironing board was bad, unusable
10.0
All
Elevator
8.0
Das Hotel liegt ideal, auch durch die sehr gute Anbindung an das Subwaynetz.
5.0
La ubicación es muy conveniente para visitar la zona financiera y Brooklyn, es segura y con acceso a varias estaciones de metro.
La habitación tenía una gotera sobre la cama que se nota que habían tratado de arreglar de manera muy deficiente. No se entiende para que asignan una habitación con problemas cuando había muchas más disponibles.
A pesar de haber solicitado el servicio de limpieza de habitación diaria, solo la hicieron un día.
8.0
Great Value Hotel in an Excellent Location. One of the most comfortable beds we have ever slept in.
5.0
Location
1) elevators don’t work properly and you wait both ways up to 5 mins to get anywhere 2) they don’t clean rooms with vacuum and don’t dust the room- basically only bed. 3) staff on reception is not friendly and act like you owe them something, unclear and very rude in messages when you try to clarify things. 4) super thin walls, almost paper from all directions 5) when it’s windy it’s very loud as windows are very old 6) AC for warming is soooo loud that you wake up every time at night- without it it’s very cold 6) restaurant downstairs tries to trick you, give you bad quality food. But always expect you to act like happy and worshiping their facility! Hello, where is the service?! It’s 2 stars hotel
9.0
Nothing stands out as exceptional
Need more elevators/ not as modern as I would have thought for a NYC hotel -no USB ports in room - toilet paper hard to get to and would get with with water from sink - space was tight
8.0
Centrale comoda per sposatamenti
Pulizia non perfetta
7.0
De plek, beetje uit de drukte,wel goed bereikbaar met de metro
Liften en lawaaige kamers met tussendeur naar andere kamer, nachtclub met lawaai tot 2:00 pm
4.0
Good location, comfortable room.
Staff were just indifferent and borderline rude at check-in and for the remainder of the stay. I won’t stay again because of that, comparing it to the other two hotels I stayed in NYC in this trip. Also an average wait time of five minutes for every time you have to use the lift.
5.0
Hi,
I liked the aera and the cleanliness of the hotel, and the bed are very comfortable.
Thanks,
I didn't like the fact that my daughter and I waiting a long time for the elevators. since being on the 7th floor. checking in and out both times she and I with our luggage had to walked up and down the stairs. thanks.
1.0
Only 3 lifts for 44 floors of guests, 1 lift was broke. Reception is on floor 2 so lifts would pick people up from the ground floor and skip floor 2. Took half an hour to get up to our room. We then walked 40 flights of stairs to go out.
Air con was like a helicopter taking off every 20 mins.
Room was opposite lift and walls are thin so noisy.
Beds so small.
3.0
Le service d’ascenseur non fonctionnel
J’ai du monter 27 étages!! Et descendre aussi
Le parking n’ai été pas proche
Le service d’ascenseur non fonctionnel
J’ai du monter 27 étages!! Et descendre aussi
Le parking n’ai été pas proche
10.0
The hospitality from everybody
That I didn’t stay longer. I loved it
8.0
Clean facilities and room cleaning was amazing. Staff were friendly.
Waiting time for the lift.
10.0
Letto molto comodo e posizione ottima!
Riscaldamento non automatizzato
10.0
Great location, staff were lovely and helpful! Hotel was quiet and we got a good nights sleep. Great value for money and super close to subway stations and Liberty Island ferry harbour.
Need more elevators, the wait can be a while to get up to your room at check in times or early evening.
5.0
Rooms were smaller , first night there was room next door that had lots of noise of violence and abuse which was very scary for my family with daughters.
Bigger rooms, faster elevator and feeling of better safety.
9.0
Everything was great.
If I had to pick something to complain about, it would be only having a few elevators and sometimes they were packed or there was a long line. I didn't even mind that though to be honest. Our stay was wonderful. I enjoyed it very much. Thank you!
9.0
Didn’t have breakfast
Smallness of the rooms
7.0
Great location.
Entrance is confused, there are not enough signs , where the lobby.
No explanation about entrance to the parking garage. There are 2 garages from 2 side of building, and the address 55 water st. At the 3rd side. I would like to have information or small plan how to get the parking garage of the hotel.
Also not all stuff of garage also know about hotel parking.
Conserge was a little unpolite, but just bc we checked in at 2am I asked the same question couple times.
Also room itself was not enough clean.
Also it would be great to have information about nearest stores, caffe , around hotel.
8.0
Lifts - often a very long wait
4.0
Location is very good near famous sights.
There are just three elevators for 44 floors. We just read about long waiting times after we checked in. The longest time we waited was 5 min on our 1 night stay, but other people waiting with us were there wayy longer and freaking out. Definitely a big deficit of this hotel.
The other negative thing was our bed size: we booked a king bed and both had our feet hanging in the air - we’re just 162cm and 173cm. We think it’s actually super rude to sell something like this as king sized. So we’re happy to just have stayed for one night.
3.0
Staff were nice
Elevators were absolutely horrible I stayed on the 14th floor and the elevator did not work going down. We had to keep walking down a flight, when told staff they replied just press the button. The temperature in the room could not be controlled kept having to open and close the window the TV leaned forward could not move it. Somebody vomit in between some many deff flights of steps. It was disgusting. 3/10 would not recommend
10.0
Ubicación perfecta, con subway muy cerca al hotel y al ferry.
7.0
Obiekt w dobrej, spokojnej dzielnicy, w bliskim sąsiedztwie kilku stacji metra. Darmowe Wi-Fi. Zaparzacz do kawy/herbaty w pokoju + mała lodówka.
Bardzo długi czas oczekiwania na przyjazd windy. Słabe wygłuszenie i nieszczelne drzwi, dosłownie słychać każdą rozmowę osób znajdujących się na korytarzu. Mała łazienka.
8.0
Ligging was goed. Schone kamer
Smal bed.
4.0
Clean and comfortable room
Elevator. They have only 2 elevators for 50 floors. You have to wait at least 10 minutes to go up. To go down, you have to first go up all the way before going down ! Down button didn’t work !
8.0
De locatie is top. Dicht bij de ferry naar Staten Island. Die is gratis en geeft een mooi beeld op het Vrijheidsbeeld. En verder dicht in de buurt van metrolijnen. Supermarkt om de hoek
De wachttijden voor de lift zijn echt niet normaal. Je staat rustig een half uur te wachten.
9.0
Good
Good
8.0
Location, the hot chocolate, the room service / cleaning ladies.
Elevator wait times can take up to 15-20 minutes, the bed was frumpy and very uncomfortable to sleep on, there was no refrigerator in the room, and the bathroom/shower are small/compact.
6.0
Location was very good.
They have only 2 elevators and with all the people staying there sometimes you couldn't get an elevator and would either have to wait 30 minutes or more to get one or walk down the stairs, which was not good because we were on the 38th floor!
8.0
La ubicación, limpieza y comodidad.
Solo 3 elevadores para 44 pisos. El domingo fue dia de mucho check-out y el tiempo de espera para tomar el elevador desde el piso 29 fue de 25 minutos
FAQs
How much does this hotel cost compared to others in Lower Manhattan?
The average price for a rental in Lower Manhattan is $381 per night. This rental is $233 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton New York Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton New York Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton New York Downtown?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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