The house was warm and clean. Great layout. Plenty of room for sleeping and living. Location suited us very well.

The check-in was very complicated and designed for overseas guests. I understand the need for making sure the tenants are trustworthy but there must be an easier way.

very quiet

There was no television. This is something which no accommodation should be without in this day and age.

Good size house close to the station and bus routes. 2 nice pubs and a restaurant as well as a lidl within a 15 min walk but not much else in the area. Quiet area day and night. All in all ok for what we wanted, which was just a base to travel about from and sleep in at the end of the day.

House is in need of quite a bit of tlc. When we was there the top floor shower did not work although it could still be used as a bath. No instructions on how to get the hot water working although we worked it out after about 10 mins.

The location

Not enough seating No TV. 1 glass.. No patio furniture.. No toilet roll until we complained. Bit grubby. Cobwebs everywhere. Poor value for money for £400 a night

The location and neighbourhood were nice. Fortunately the appliances worked as well.

1. The email instructions I received for entering the property specified the key would be in a locked box. This was not so. The key was under a flower pot. I was not given prior notice about this change. I had to send the host a message and patiently wait for a response. I attempted to call twice and there was no response. The lock appeared to have been broken in-to. 2. Within a short period of time of entering the property, a real estate agent knocked on the door and pressured us into allowing her to enter for her prospective buyers to view the property. I was not informed the property was for sale or that there would be any viewings during my stay, prior to my arrival. The booking had been arranged at least a week ago. The estate agent claimed not to have been informed about our stay either. 3. Prior to arrival, an iron was requested by email. On arrival there was no iron. A subsequent message was sent requesting an iron. I was advised one would be provided. No iron was provided for the duration of the stay and I was forced to purchase one from a shop. 4. On the last day, one of the kitchen table chairs broke when my elderly father sat on it, hurting his back. 5. The top floor shower did not work. A member of the host's team came to fix and by the evening it stopped working and did not work for the remainder of the stay. 6. The middle floor shower was unstable and fell on two family members during use. The only working shower is clearly broken and precariously balanced, falling over from the pressure in the pipe. 7. The boiler was not working properly and as such, the shower water was cold. Each family member was forced to have a cold shower. A member of the host's team came to fix and by the evening, it had stopped working properly. 8. Only some of the blinds worked. 9. There we an abundance of items left by previous tenants in cupboards.

no heat or hot water in the property

Single mirror in whole property

house was clean

the was no gas in the house and the electricity cut off on Monday

Location was great and it was clean

The bathroom sink was not working correctly. The heating was not as described.