Kempinski Central Avenue Dubai
About this hotel
Located in Dubai, this lovely hotel for $263 per night is a great choice for your next break. Located in Dubai, 800 metres from Dubai Mall, Kempinski Central Avenue Dubai provides accommodation with a fitness centre, free private parking, a restaurant and a bar. The property is situated 1.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Dubai
Reviews
4.6/5.0
Outstanding(5,225 Reviews)
100% verified reviews
4.0
Location
Breakfast
Room was dirty.
I have photos of the room how dirty it was.
They didnt check the toothbrush,i got an unsealed pack with a toothbrush and used toothpaste.
Was disgusting.
5.0
nuova bella ben collocata etc siamo stati male accolti a mezzanotte perchè non sapevano quali camere assegnarci !!!dopo attesa e richiesta varia è dovuto intervenire il capo per risolvere ( ns prenotazione 2 camere per 5 gg) male ovviamente senza dirci nulla del loro palese disservizio. ( le due camere erano gia confermate e pagate).
alla fine ci sono state assegnate due camere diverse( una 10 piano e una 4) ritengo non rispettando la vs e ns prenotazione e pagamento perche penso la stanza n:425 sia la piu brutta per dimensione e forma e collocazione dello hotel. ( angolo cieco proprio sopra la piscina rumorosa). oltre tutto le due camere erano per 5 gg !!!! il resto tutto ok non si devono cosi comportare con noi che abbiamo prenotato a mezzo voi.
5.0
الموقع وتعامل السيد هشام مسؤول الاستقبال كان متعاون جدا
مساحة الغرفة
10.0
الراحة والامان
لاشيء
4.0
Only the location
The price is not worth the facility at all.
5.0
المناظر يلي من الخارج
المخدات ليست جيده والسرير
10.0
فوق الرائع
رائع
9.0
كل شي كان ممتاز ماعدا الحمام يحتاج تجديد
الحمام يحتاج تجديد
10.0
Очень понравился отель, чисто, уборка 2 раза в день, ежедневная смена постельного белья, прекрасный персонал, особенно понравился в столовой официант, забыла его имя (непалец мне кажется), вкусная еда и самое главное это самое удобное расположение, спускаешься сразу в торговый центр. Родственница уже 5 лет только там останавливается
-
8.0
The location is perfect.
The shower is bad and the box is very tight.
4.0
ארוחת בוקר מפנקת ועשירה, מיקום קרוב לקניון אם חשוב
החדר לא היה ברמה גבוהה, מקלחת ירודה.
לפעמים שכחו לנקות.
בגלל הרמדאן סגרו את הברכה בשעה 17:00, לצורך הכנת ארוחה ערב במקום.
8.0
The lobby , pool and gym ,restaurants
Not clean , not new , lot of problems in room , faulty safe box .
7.0
الموقع /
الاثاث مقارنه بالفنادق الخمس نجوم يعتبر مستهلك بعض الشيء تاخير في استلام الشنط عند الخروج الباب الخارجي لا يمكنك وضغط التنظيف
7.0
Property was at a good location being connected to Dubai Mall. They served a good range of breakfast options. Check out was smooth and convenient.
The room had stained curtains and seats that are not expected from a 5 star hotel. The hair dryer was not effectively drying my hair. The staff insisted it was working because it was blowing air and had to be convinced to replace it. This is not at par with 5 star hotel service. The designated Uber pick up location was inconveniently far within the mall.
7.0
Location, friendly staff and the room is clean
The furniture is old a little bit. I thought after changing the owner from the address to Kempinski there will be new changes, but still the same. The only thing they change is the name and the scent which I didn’t like
9.0
الموقع
البليفارد وسوق دبي مول
9.0
The room was nice and comfortable for me and my mother. Spent a night there after attending my cousin’s wedding. My mom love it and enjoyed the atmosphere and sitting at the balcony. The weather was perfect and view was good for her to watch.
The way to the place was tricky and I had to be careful in driving or I’ll miss the entrance. I wasn’t aware that there were parking lots down and had to give my car to the valet.
5.0
This hotel is only worth the location, price too high for what it is! A small double bed room for almost 1000$ a night is too much for what you get! I had to book this hotel for one night since nothing else was available. The doormen are very helpfull with luggage and finding taxi for you. Also, they wanted to charge me more for the taxi they found for me because they thought I donot know the area, however I exactly knew where I am going from the hotel, and finally, the guy realized I am aware of the distance and I paid what what eas worthy.
The room size, the fact that they did not wait for us to get out of the room before they come in to check the minibar, there was no help with showing the elevator after I checkedin and I had to go around with my stuff to find it.
10.0
A melhor localização possível e luxo da acomodação.
Preço abusivo da carta de vinhos.
8.0
Room was stuffy esp the shower
Clean better and freshen up the room
4.0
Zentrale Lage direkt an der Dubai Mall und Dubai Fountains
Abholung vom Airport: viel zu langer Fussweg zum Parkplatz. Bei Ankunft kein Link zwischen Fahrer und Rezeption. Da wäre Taxi komfortabler gewesen.
Trotz Bezahlung des Zimmers vorab und zusätzlich Deposit über Kreditkarte von 500.- USD können Rechnungen an Bar (17USD) nicht auf Zimmer gebucht werden sondern müssen extra mit Kreditkarte gezahlt werden. Laut Auskunft der Rezeption gilt das Deposit nur für Zimmerspesen - was immer auch der Unterschied sein soll???
Zimmer zu klein: Zu langer, schmaler Eingang und sehr kleiner Bedroom
8.0
The staff are very friendly, especially Nawal in the reception, and Mohammed, who served Arabic coffee in the looby.
Too much crowded at the entrance, and most of the time, it's difficult to get to the door with the car.
7.0
The location was great
The breakfast was not that great
10.0
Good location
Clean
Good staff
Not to allow extension few hours after 12:00 hrs.
9.0
The best advantage of the hotel in this area is it’s location.
Easy access to the mall.
Staff are working hard to make your stay convenient
I had a dinner in Nai restaurant and food was amazing with good environment, DJ and music
nothing
10.0
Nous avons apprécié le service au lounge, la réactivité du concierge lors de la réservation des restaurants, ainsi que la bienveillance de M. Borham qui a su faire preuve de professionnalisme lors des inconvénients que nous avions rencontrés au départ avec l’autre manageur. Étant clients platinum Kempinski depuis des années nous avons globalement été satisfaits de l’établissement et de son personnel.
A notre arrivée l’accueil et les échanges (avec M. Karim et M. Youssef) qui ont précédés notre arrivée nous avaient un peu déçus. Néanmoins nous avons eu un échange avec M. Borham qui nous a fait reconsidérer notre avis sur l’établissement et confirmé notre appréciation positive de Kempinski.
Il serait bien également de proposer en plus du vin blanc ou rouge, du champagne ou des cocktails alcoolisés au lounge (a partir de 19h00) comme le fait le lounge du Kempinski mall of emirates
10.0
Reception assistant
5.0
Location
The staff were not very welcoming. Suite was with no slippers. Tried to call reception to speak with manger and they didn’t call me back!
10.0
The hotel is extremely elegant, and the receptionist, Ms Relly, provided exceptional and friendly service, showing great understanding of the circumstances related to my family trip. Additionally, the restaurant promptly delivered cleaning services upon request. Moreover, the hotel's location is exceptionally convenient within the commercial complex.
Nothing
4.0
Only one thing… the access to Dubai mall :(
Since we arrived there was a big mess in the entrance of the hotel (luggage everywhere) and there was no proper reception the staff were so confused as if they were new staff with no experience at all. We were asking for help to get our luggage from the taxi car … and after asking I headed to the reception desk and asked for check in and to send someone to get our baggage the lady there I assumed she hadn’t worked in any hotel before she deducted the wrong amount of money and gave me the our passport and the room card and that is it as if I was in supermarket buying a groceries!!!!
She didn’t give me any information about the hotel facilities, services nothing at all!!!
After I fined my way to my room and one hour of waiting my luggage during this time another lady from reception called me and ask to visit the front desk to pay the rest of the amount!!! And after I told her about everything happened to me since I stepped in the hotel she just sorry without offering any thing that any other hotel would offer to get our satisfaction and make our stay pleasant …
I have more comments on the breakfast buffet and the room services but I will not waste my time
This was the first and the last time to stay at this hotel.
My advice is Dubai full of extraordinary hotels and cheaper ones as well …. Save your money and enjoy your vacation in another hotel
1.0
الموقع فقط
خدمة سيئة ، حجم الغرف صغير والاثاث غير مريح ، عطل في التلفزيون ولم يتمكنوا من اصلاحه ، عطل في اضاءة دورة المياه وبقيت حتى الان مظلمة ، تجربة لن تتكرر ابداً
9.0
Location and breakfast
Room rate
10.0
Location
Nothing
8.0
Bellissima struttura situata a Dubai Marina (la zona migliore per soggiornare) camera con vista mozzafiato, cibo ottimo, palestra e piscina di livello; non mi ha soddisfatto la spa che offriva servizi ad un costo troppo elevato.
Pochi lettini in piscina a disposizione dei clienti, spa che offre servizi troppo costosi.
10.0
Excellent
all good
9.0
nothing
all good
1.0
The location is central and convenient
The stay was good until the last night. My friend left her shopping bags to the hotel reception staff and we went back to get the bags after dinner. One lady colleague HALA is very very rude, impolite, disrespectful and totally unreasonable and not willing to help at all. A hotel staff that I never met before who could quarrel and argue with a hotel guest.
She was not friendly when we asked her to check and take back my friends shopping bags but just kept saying that there were no bags left to the hotel after checking. I told her we just left those bags between 7-8 pm to another lady colleague but she just replied in an indifferent voice that’s me. My friends and my friend and even the kids all recognised the lady we handed in the bags were not HALA and we wanted her to ask that colleague where did she put those bags but she refused. Since she’s not willing to help us, we went to ask another bellboy who passed by and he helped us to find all those shopping bags. We went back to tell HALA that the shopping bags were found and she said then it’s found. I told her that her attitude was so bad and she wanted to talk back further but I just gave a hand sign to stop and walked away and went to chat with my friend.
Suddenly in less than a minute, HALA shouted at me and said I could not take pictures. I told her that I didn’t take her pictures but she kept shouting to me even I denied. Another man colleague has came to me and asked me nicely if I had taken any pictures and I told him I did not take pictures and we just had an unpleasant conversation with HALA. The man colleague apologised to me and I went back to my Club Suite with my son.
5 minutes after I went back to my bedroom, the manager rang my doorbell with my friend’s 2 sons. The manager asked if I had taken any photos which I denied. The ridiculous thing is the manager was asking if my friend’s 2 sons were staying in my bedroom. My friend left one shopping bag in the morning at the reception.
10.0
I couldn’t remember her name she assisted us for check out the lady from reception. She is very helpful
FAQs
How much does this hotel cost compared to others in Dubai?
The average price for a rental in Dubai is $236 per night. This rental is $27 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kempinski Central Avenue Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kempinski Central Avenue Dubai. Enjoy the water!
Is Kempinski Central Avenue Dubai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kempinski Central Avenue Dubai?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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