They are not transparent

They are not transparent

This is an apartment so no breakfast, love the closeness to train station and malls. The apartment is well centralized to different activities, including visits to the zoo.

Shower in one of the rooms was faulty so the bathroom was not used, had to share mine with my colleagues throughout our stay, despite a message sent to booking.com and acknowledged this was not fixed until we left. I know that time is of the essence, I pleaded for just 15mins more to stay past 11am check out time, this was turned down.

Great location. Beautiful view.

Location

The booking process is very complicated. No one is there to help you out and parking also hectic. People go on vacation for refreshments but this whole booking process is so complicated and hectic that it will ruin your mood. people who are managing this property we do expect some cooperation from their end but unfortunately you won’t find it here. Because of the the rules and regulations I was feeling like i am in the jail not in Vacation. Sorry I, do not recommend to anyone ☹️

nice view, nice apartment

at 4 am there were some sounds like alarms that pissed me off and I couldn't control it. I wrote to support and they told me that they accepted my appeal, but the sound did not stop by 11. all this time I was irritated and tired, because it was Saturday. and be ready that a lots of drunk and loud people near. I’m disappointed

couldn’t tell ya I never got in

the people running the phone and messaging lines weee horrible went on about having to follow the company policy’s I sat out side the place waiting to get everything done for almost two hrs was sent a message after I booked asking for additional $500 deposit (sent via PayPal) this was not stated on the booking website all it said was to bring along extra cash for any extras once there I was asked for pictures of my license by itself and with me in the pic I then sent that in and requested that they merely reply to my message asking if even tho I was past the 8pm check on time stated on their policy that they would let me in still and the guy side stepped the question and only said once I paid the $500 deposit he would send check in instruction ( this all sounded very scamming ) so I declined and git another hotel I am now fighting for my refund of $400

Location

The instructions to get in were incorrect it said go to floor 27 when it was 13 had to call booking.com twice first help to get in the second is there was no garage door key for parkade The other part is it said large double bed this was a double no bigger no large The supplies not even a full roll of toilet paper had to buy toilet paper and Kleenex

Perfect location for the business trip, very homey feel

Parking is designed poorly

Very nice apartment, location is perfect, close to the city center, amazing view from the windows and balcony. There was everything one can need in the apartment, all the kitchen appliances, towels, hairdryer, etc..Globalstar Team replies always very fast.

There was only 1 key, though 4 people were supposed to live, but we were provided with one more key the next day after we asked for it.

Location very good for the event we attended downtown.

Excessive emails and security questions. Continuous emails. Last minute security requirements and notices. Asked for a security deposit twice. Asked for photo id of all people in the room twice. Very annoying experience. The beds were very uncomfortable and the furnishings sub par. The hallways were very narrow and doors small. There was lots of light through the large windows on both sides. Very noisy at night with all the sirens from the nearby firehall.

Noise alarm went off due malfunctioning number of times, consequently property management called number times for nothing! It was very disturbing their repeating accusation about noise due some false reading not actually situation. I invited Property to visit and confirm actual situation (ie is there noise or not) but they refused

Amazing views. Cozy apartment.

Strong smell of detergent in the living room. Use less please 👌

The apartment itself was adequate with a decent view as it was very high up. The security guard was kind and helpful when the instructions from the management company were unclear and incomplete.

I booked the apartment last minute for a one night stay. The nightly rate was $100 then there was a $100 cleaning fee on top of that. The booking.com ad and the confirmation said there would be a $500 damage deposit. After I booked and paid I was sent an invoice for $1000 for a deposit due immediately through PayPal since I was to stay the next evening, for a one night stay! I argued that this was not disclosed ahead of time and that it was not in my booking.com confirmation and I would prefer to cancel my reservation and stay elsewhere. They refused to cancel my reservation and refund me. Eventually they agreed to reduce the deposit to $500 as advertised. The booking.com ad said checkin was from 3-8pm. Before I booked, I messaged the property to ask if late checkin was possible as my flight could be delayed with all the holiday airport delays. They said they could arrange something. Indeed my flight was delayed and we arrived shortly after 8:00, which I notified them of as soon as I realized we’d be after 8. When we got to the property the front door was locked and no arrangements had been made to let us in. We only got in because someone held the door for us. Besides this, the checkin details were complicated and incomplete. Also we didn’t receive the checkin details until we had sent photos of each of us with our id which I was unable to send of my son until I met up with him in Calgary just before our arrival. Our stay was short and we left the apartment immaculate. I had made breakfast and washed the pan and turned on the dishwasher as well as leaving the rest of the apartment very clean. Sure enough they found something to charge us for to reduce the refunded damage deposit saying we had “carelessly damaged” the property. The photo they sent was a bit of white powder or light dirt on the bedspread. They charged an additional $20 to clean the bed spread beyond the $100 they were already charging to clean the unit.