VISIONAPARTMENTS Vevey Rue des Communaux

Lovely spacious room with a fantastic balcony

Very good property and a nice clean room.

Our experience started out badly when Visionapartments sent me my entry code from an e-mail address that just said "Noreply" without the company name or anything. Nobody that I know opens that kind of an e-mail. So, we arrived at the door without the right information. Then, an agent somewhere far away walked me through how to get the code, but in order to do it, I had to access everything on my iPad while I was talking with the guy on the phone. This included uploading a picture of my passport before getting the code. NOBODY was on site to help with anything if things had gone wrong after we got into the room. For this reason, I won't book any Visionapartments again. The room was nice, but the note that they would charge for extra pillows (only 1 per person) was ridiculous and showed an indifferent attitude to guests' comfort. No hotel with a live person would charge for an extra pillow. So, anyway, the location is nice, but it fell down very badly on service.

It was a good experience overall. The check in was super easy. The only bad thing is the wifi. If you are going to work, the internet is not the best. Besides that, it is a great place to stay, mostly because of the location.