Clean rooms

Advertises indoor heated pool and the pool is FREEZING. We chose this hotel since we had little ones with us and even paid a bit more to stay here for the pool. Extremely disappointed. When we asked the front desk about it, the woman at the front desk says the room is heated, not the pool. If you plan on going when it’s cold out…you won’t be able to use the pool at all! 2 stars because room was clean.

clean, breakfast was very good

water pressure on 2nd floor was really low. Hard to wash soap off and impossible to get all the shampoo out of your hair.

the Close distance to my family

The indoor pool was extremely cold.

relaxing environment

N/A

Staff was amazingly friendly

The room was in poor shape: floor was dirty, large cobwebs (tried to spray down with Lysol), ac didn’t work properly leaving the room humid and smelling of mildew, the linen of one bed had a blood stain, and none of the bed linen smelled/felt fresh. My 6 year old woke up with bites all over her arm. Housekeeping doesn’t clean the rooms. We stayed with family for the remaining two nights of our stay. When we returned to gather the rest of our things, the room was just as we left it, same blood stain, unmade beds, stuffy. The rooms should be cleaned thoroughly. I used soap, water, and a towel to “mop” the floor. We shouldn’t have to do that.

The location was great. I didn’t eat any of the breakfast

Nothing everything was great

wonderful!!

Breakfast needs some work but overall ok. Location was good

The staff could have been a little friendlier and make you feel more welcomed

the beds were comfortable.

the elevator did not work. we were placed onthe 4th floor.

The location for us

The floors had not been cleaned and the staff was not helpful with the situation. I didn't know the only elevator was not working so we had to carry everything up stairs to the 3rd floor.

Very dirty smelled like smoke constantly very very rude lady just one the rest were super nice at check in

Unprofessional lady at front very rude Very dirty smelled horrible in hotel like cigarettes

Breakfast provided was good. Staff were friendly & helpful.

Refrigerator was full of previous guest food upon arrival Guests across hallway from us smoked the entire weekend.