Friendly staff, good food,

Nothing to dislike

bed was comfortable and location good for family visit

in need of a good upgrade in decor. rather tired looking. few damp patches and wallpaper peeling in places

Friendly staff, beautiful room, delicious food.

Nothing

Linen was clean, room was big, ideal being part of a pub.

Bathroom could do with a spruce up, we had to wait a while for staff so we could check in.

I always like staying here. Cosy, comfortable, clean and the staff friendly.

Very friendly staff. Plentiful breakfast. Comfortable bed.

The room was quite hot initially, but we opened the window & turned the radiators down. Couldn't get the shower to work properly.

the parking and bar

it’s old not insulated was -8 outside inside probably 12 Ish ran out of hot water half way through shower floor creaking like made people upstairs walking around and can hear what they was doing

one of our favorite places to stay. always clean and comfortable, enough space for our family of four. Easy walk to the train station and only 40 minutes into London.

The staff was the best staff we have come across over the years .

They need to put builders guest in different part of building has we waking up by noise

Lovely room, cosy and warm

The staff were welcoming and helpful, the room was clean, very quiet location and convenient to Hook railway station by a 5 minute walk and overall good value for money and we would stay again.

I would have given 10/10 but the lack of choice at breakfast particularly with only fried eggs being available let it down slightly, hence my 9/10…….scrambled, boiled, poached eggs are not difficult to do but sadly they are not available when we asked for scrambled eggs.

Check in welcoming, my room was spacious with a comfy bed, I had a lovely breakfast. On the whole a very nice stay. Recommended.

The staff were incredibly helpful and friendly. The room was modern and clean.

The room was incredibly cold during the day. There wasn’t any lift or disable access. Finding the hotel was tricky. The bathroom was a little tatty.

near my family

too much fried food

Great rooms, very nice staff, reasonable prices, good food.

Nothing to dislike

Did not partake of Breakfast as parents live in Hook but the beds and room were very comfortable and fitted our needs perfectly.

Nothing

Good location and reasonable prices. The room was a good size and comfortable. Staff were friendly and helpful. Breakfast was very limited. The English breakfast was good with very good quality bacon, but the choice of cereals was poor with no meusli or bran available or fresh bananas. Bread choice was limited to supermarket sliced bread, and no croissants or fresh bread provided. We had one evening meal on the first night at the hotel, fish and chips, which was good but menu was limited and there was an absence of fresh vegetables on the menu. We opted to eat elsewhere on the other nights

Breakfast and evening meal

It was basic, nothing great but nothing really bad.

Tired looking and basic

Best Bacon bap ever! Comfortable Room.