The Heritage Hotel, Autograph Collection
About this hotel
Situated in Dubai, this charming hotel for £150 per night is a fantastic option for your next vacation. Located in the Old Town District of Downtown Dubai, the 4-star The Heritage Hotel, Autograph Collection , a 10-minute walk from Dubai Mall and Burj Khalifa, combines traditional Arabesque architecture with contemporary design.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Map of Dubai
Reviews
4.5/5.0
Excellent(5,253 Reviews)
100% verified reviews
6.0
* Good location downtown, useful if you want to be able to walk around a neighbour and eat which is not always easy in Dubai
* Solid fitness room and a pleasant pool
* Breakfast was very poor. Low selection and poor quality food. Was very disappointing
* Bed was overly soft
* Bathroom fixtures and fittings poor. Toilet area had a slight bad odour
8.0
Localisation et personnel pro
10.0
Todo bien todo perfect 👍
Nada todo bien
10.0
Excellent
Rien
8.0
Localização premium.
Horário do pequeno almoço curto apenas até às 10h30m.
2.0
Good food in restaurants -
Noise out of window
10.0
Not having a door on the bathroom
9.0
Location
Bathroom
8.0
Location
Need refurbished like mattress, bathroom accessories it is old
It is time so please do something
10.0
موقعه رائع
الاسعار مرتفعه في الشتاء
7.0
1) Prime Location: The hotel boasts an unrivaled location within short walking distance of key attractions like Dubai Mall, Al Bahar Market, and the Dubai Fountain. This proximity significantly enhances guest convenience and facilitates exploration.
2) Exceptional Staff Hospitality: I have to commends the staff for their exemplary hospitality and customer care, highlighting personalized attention from Mr. Tareq, the duty manager. Such interactions foster a welcoming and pleasant guest experience.
1) Aging Furnishings: The current state of guest room furniture and carpets detracts from the overall quality of accommodations. Refurbishment is necessary to maintain the expected standards of a premium hotel and ensure guest comfort.
2) Subpar Restaurant Experience: The limited breakfast menu and underwhelming food quality, freshness, presentation, and taste offered by the Beef and Reef restaurant fall short of expectations for a hotel of this caliber. Addressing these shortcomings is crucial to elevate the dining experience and align it with the overall brand quality.
8.0
The view of the Burj Khalifa from Room was simply the best. It was all thanks to Mr. Mohamed who carried our luggage when we arrived. When we reached our room we immediately wanted to have a better view and he quickly negotiated this for us. Overall very satisfied with the hotel. Perfect location as well as walking distance from Dubai Mall.
The breakfast can be greatly improved. Usually it is the same things everyday. Perhaps the F&B department should vary it a little. Also sometimes the service is super slow. Especially when the hotel is packed. I am sure this can also be improved.
10.0
Nothing
Nothing
10.0
La propreté ainsi que la gentillesse du personnel et le quartier
À refaire
10.0
الخدمة الاستقبال النظافه
التعامل الموقع
الاسره ليست نفرين
تم وضع اسره مفرده جنب بعض
3.0
Just location was good
And staffs were kindly and friendly.
Facility was poor.
Breakfast wasn’t good and complete.
Floor was old and needed to renew.
1.0
Location and lobby
Breakfast- cold everyday
In room dining - no value for money and lacking in taste
Housekeeping - terrible. Lacking in common sense. Having to request basic replacements each day eg, if I left a face towel on the floor, it’d be cleared away but not replaced. EVERYDAY. Other residents leaving their evening meals lining the corridors - not being cleared of staffs own initiative.
Dilip the housekeeping manager assured me he is sorry for my stay for far (3 out of 6 days in) and that saw to my room himself yesterday - left me a men’s shaving razor and toothbrush despite seeing my own but not having replaced the cotton buds and cotton pads that I use daily?! I relayed my very strong opinion about the despicable service and the staff he employs who can’t speak English but tick the cheap labour box and he assured me he’ll go and see to it himself. Upon my return to the room the bed had sure been made but a plate of fruit had been left there THIRD day in a row despite my complaining of it to Dilip a few hours prior!!! During our conversation I had actually addressed that plate of fruit and he’d told me he didn’t remove the plate as we might still be eating it. In 38 degree heat. Having been left out overnight as the fridge was too small to store it. Having complained about it. 🤦🏻♀️🤦🏻♀️
Swimming pool - beautiful, great guy who works there, tries his best but menu is awful and pool has insects in it every single day.
7.0
The view
Odeur de cigarette
10.0
the reception team were very nice and helpful especially Tariq and Kim .
10.0
All was perfect. Great location and very friendly staff - especially lovely Farzana from reception.
10.0
excellent hotel, good location, friendly staff. the rooms are modern and very clean. the breakfast is delicius.
It is neer dubai mall, ad has good conection with other main parts of dubai. My recomendation for stay in Dubai.
Everithing was ok
9.0
excellent personals at reception and location. specially Farzana who assisted every way to feel comfortable stay
all was good except hair dryer was not working hope next time hotel will take care
8.0
location and cleanliness
bed mattress was too soft woke up with neck and back pain every day
room too small
view could have been better without the ugly rootop
10.0
location and the staff are very good
AC in the room need to look after it’s not going below 22
9.0
the location was central and the staff were extremely helpful … rooms were clean
nothing
FAQs
How much does this hotel cost compared to others in Dubai?
The average price for a rental in Dubai is £135 per night. This rental is £15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Heritage Hotel, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Heritage Hotel, Autograph Collection. Enjoy the water!
Is The Heritage Hotel, Autograph Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Heritage Hotel, Autograph Collection?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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