We were provided a room that had not been clean. It was too late to change as it was 1AM and there were no reception on the premise. In the morning, the staff was very friendly to change our rooms. They were very accommodating.

We were provided a room that had not been clean.

Perfect location - on the bank of the river, only few minutes walk from Friedrichstrasse station. Comfortable bed, quality bed linen. Modern room design.

There's no daily cleaning and towel replacement, only on request. There's a cattle, but since room is not serviced there's no coffee/tea supplies replenishment.

Wonderful location overlooking the Spree, quiet but convenient to transport. A great find!

Great location - good to walk to places and really close to the station, very helpful staff, clean and friendly

great location, friendly staff. overall it was a pleasant stay.

description in booking.com needs to be clarified (triple room is meant for 2) but the slightly angry manager gave in and give us an extra bed anyway. the room is not very soundproof and because of the location it can be fairly noisy late at night.

good location

Traveling with my pregnant friend so booked and paid for a triple room and specified we needed two beds. We arrived to a double bed room set up and when we asked for the triple room set up, we were questioned as to why it was needed when there was only two guests. There was some push back in getting the triple room set up.

The room was very comfortable and clean. TV had Netflix which was very welcome.

The only small minus: If you have some work to do on your laptop/tablet, the small board which deserves as a desk isn't sufficient.

Good location near the S-Bahn Helpful staff

Small room for three adults

Staff were nice. Entrance /Reception looked well. Bed was comfy. That’s where I would stop with what was good about the hotel. Fine if you want to only stay one night where you won’t spend much time in the room. Location was ok - bit of a walk from everything. Would not return.

Pokey, small, smelled musty, my son had to use his inhaler within 10 minutes of being in the room. Window in the bathroom had a strip of frosting across it… From the shower you could see out which meant people could see in from the multiple apartments nearby. Tried to close the curtains…they nearly came off the rail. Flooring is plastic and not nice to walk on. Lights look like a huge spider on the roof. Really creepy canvas on the wall.

Location. Short walk to the train station with connections to the airport. Most landmarks are easily walkable. The room was large and the staff pleasant.

Nothing, everything was up to standard.

panqueques and yogurt. could be nice to have.

it was no cleaning service in the room. or changing towels.

Location is really great.

The bathroom.........

all went well

Nothing really

The wifi was very poor and was not working most of the time. The hotel staff was very reluctant to assist or support. The tablet in the room wasn't working.

Location was good

Information on the booking.com was wrong. it was said that the breakfast was included but in reality it wasn’t included.

Location, Cleanness, room was big enough, friendly staff. Very recommended.

There are shelfs located above the suitcase bench on a wrong height, so I was injured on my head while I stoop to the suitcase.... This must be handled

Wonderful spot in the heart of Berlin, great position to base yourself and explore.

incredible rooms, so spacious and beautifully presented.

nothing.