location

no hot water in the morning - not apologetic rude staff at check out

location, location, location is amazing walking distance from every attractions, nice restaurants, shopping brands and main landmarks the staff are friendly

1- the elevator takes forever to come, and staff use the same elevator as guests 2- I got a brown room not like the photos which was a bit gloomy but after 2 days I was given a white one much better 3- the AC is not working well all days specially in hot days 4- no lobby at all, and not the best concierge services 5- at night the receptionist is doing everything! they should higher more staff at night

just the location

the hotel has like literally the worst staff ever, no one cleans you're room and there is no complimentary water and i'd definitely advise you not to stay in this hotel i promise you there is so many better hotels

location

room amenities. poor shower facilities- design causes flooding. toilet bowl is in shower area so you have to walk into the dirty water in shower cos drainage is slow. no shower partition or door

location

was not upto 5 star manager not very helpful either when I complained

personnel very friendly

bath, perhaps should be better to have more privacy due to the room

Friendly staff got an upgrade. Comfy beds

Breakfast was very nice Servants were friendly

Room bigger Showering in a dirty bath tub is terrible A glass shower wall is in the wrong place The rooms facing each other so you had to close the curtains all the time A 5 star hotel should make the bed and provide towels and toilet paper at all times…..guests shouldn’t be asking for this…and get angry faces when asking…

location was great. they also had nice pillows.

safe and blow dryer didn’t work. but the worst part was the bathroom. I was in room 15. The shower, toilet, sink and closet were all in the same open small space. the shower had no doors and was wide open. when I showered the entire area toilet and closet was filled with water after about one minute into my shower and It was about to go into the room. I closed the shower layer down towels. not sure how the other rooms are but this was bad set up and the carpet was dirty. also there was a big handicap chair in the shower

The location was excellent and the Staff were very warm and helpful. Special thanks to Romain at the front desk for his excellent support during our entire stay. Two thumbs up

location and staff

nothing

staff are very helpful and nice

location

menue was limited. Resturant was not fully open