Encantada Tulum
About this hotel
Nestled in State of Quintana Roo, this charming hotel for R 6,756 per night is a great choice for your next trip. Situated on an unspoilt beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Beachfront / Waterfront
Gym / Fitness Center
Garden
Map of State of Quintana Roo
Reviews
4.8/5.0
Outstanding(79 Reviews)
100% verified reviews
10.0
Everything
Nothing
10.0
Everything! Luxury small hotel. The staff was amazingly helpful and nice. The hospitality of this place is just amazing! The room was spacious and had a super comfortable bed. Very good food is available to be ordered to the room or to the beach. I can't recommend more this place.
Nothing. It was perfect!
10.0
Absolutely stunning! What an ideal place to relax and enjoy. Huge thank you to the amazing staff who made our stay so special. Alejandra, Ana and Oscar were fantastic and accommodated us every step of the way. Thank you for the unforgettable experience.
Construction but that is hardly the hotels fault x
10.0
Location, room, and service were all exceptional but for the price you pay this would be expected.
Booking says there is an airport taxi included, however it is not and you have to pay an extra $200USD to get a taxi from the aiport.
6.0
The staff were very friendly and helpful, the food and drinks were lovely. The location is also great too.
When we arrived, we immediately realised there was very loud construction right nextdoor to our room - this was not at all what we were expecting for such an expensive hotel as part of a relaxing beach retreat. The team luckily managed to move us but I think that they could have preemptively warned us and given the option to cancel. Also the furnishings/fixtures in the room were quite old and worn - again, not what I would expect for such an expensive hotel
9.0
Nice, quiet, romantic, on the beach. Staff very attentive. Super service.
Sargassom
10.0
Quiet clean room steps from the beach. Fantastic attentive staff.
10.0
My partner and I came here for our honeymoon to relax and unwind. What we got far exceeded our expectations.
The room was beautiful and so close to the beach that we were falling asleep to crashing waves each night. When we woke up all we had to do was message reception that we wanted breakfast and coffee and it would be up in and instant to eat on our balcony.
The staff here are out are obviously passionate about customer service. They did everything to ensure that our stay was as good as it could be. For instance, we had rose pedals on our bed and a bottle of champagne on arrival.
The staff were so helpful with giving us locations to go explore, like the grand cenote, chichen itza, and others. I had a very minor accident in the car and the receptionist called the insurance company and sorted it all out for me.
Honestly, it was such a perfect place to relax.
10.0
it was a perfect location with beautiful grounds & an exceptional staff
absolutely nothing
9.0
The location is perfect, clean and safe.Also the staff is very nice.
10.0
Every element was a delight. The room was large, well appointed and well maintained. Location on the beach was perfect. Breakfasts were varied and tasty. Staff was attentive without being invasive.
Not a thing. As close to perfect as one could ask for.
10.0
this property was very close to the beach and quiet. you
10.0
Lovely and cozy place with 8 rooms
Great breakfast
Very nice and helpul staff
Absolutely felt comfortable
10.0
Breakfast on the beach deck was delightful!
8.0
The property is beautiful. Especially the gazebo facing the sea is magical. Cozy too since there are only 8 rooms, which are fairly large and well anointed. The included breakfast is hearty, healthy and of great quality. Oscar and Becky at the front desk were very competent.
For the price, the service levels could be a wee bit higher.
9.0
Beautiful Location and intimate setting
It’s just a little too expensive to visit regularly.
But it is a unique place…
10.0
Everything about Encantada was wonderful. It was an incredible experience with an incredible staff.
Nothing.
9.0
The breakfast was delicious and the service was wonderful - so accommodating. The service in general was on top of everything and always willing to please us. The front desk staff tried so hard to please us and make sure we had everything we needed. The location was wonderful too - in walking distance to great other beach clubs and restaurants. The property is on the beach too and just breath-taking.
Our shower was not warm all the time and it was okay - because it was hot - but sometimes not so comfortable. Also, I would suggest the hotel to put a mini-fridge in the room so that people can bring in water and keep it chilled.
10.0
The beachfront upper rooms are exceptional, staff are amazing, the food is fantastic
10.0
absolutely stunning hotel! really beautiful, and the staff are so friendly, super helpful and attentive. I would definitely recommend staying here! such an amazing holiday!
nothing.
10.0
beautiful location, fabulous stage and a great breakfast .
nothing
9.0
Awesome location direct at the beach. Sunrise view from the room. Super friendly and caring staff.
Due to the construction it is quite humid in the room despite running air conditioning. Water pressure is not that high and no hand shower. No mini bar/fridge in the room.
10.0
This small boutique hotel has beautiful spacious and comfortable rooms and excellent beach front location. Great beach lounge space, lovely breakfast and staff was amazing.
10.0
very attentive staff, great breakfast, nice rooms, incredible beach view from the upper beach front rooms, good location to relax, proximity to some nice restaurants
10.0
Everything was amazing! lovely beach, impeccable service, very nice and perfectly clean bungalows. And the breakfast was soo delicious. We stayed on the beach after checkout which was great. All the communication is very easy through WhatsApp.
10.0
Everything about the hotel was amazing. We stayed at two other places before this one and it was by far our favorite. Definitely recommend taking your spouse here. Quiet, friendly staff, amazing views, and beautiful rooms.
10.0
solitude and exceptional service
noise of place two properties to west
10.0
The beach is amazing, but also the room/ bed and breakfast!
A bigger Menu for Restaurant.
10.0
beautiful, quiet, friendly
10.0
Every single member of the staff at Encantada were exceptional! The grounds were beautiful. The coffee was the best we’ve ever had and was delivered right to our patio every morning. The granola at breakfast was amazing.
If I had to think of something that would have made our stay more enjoyable, it would be having a tv in the room. That was a bummer for my husband.
FAQs
How much does this hotel cost compared to others in State of Quintana Roo?
The average price for a rental in State of Quintana Roo is R 2,369 per night. This rental is R 4,387 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Encantada Tulum. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Encantada Tulum pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Encantada Tulum?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony / patio.
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