Veramente una bella sorpresa. Ottimo posto e personal di una gentilezza super. Ci siamo trovati veramente benissimo

受付の方の対応がすごく良かった。

枕元の扉の中にホコリがあったのでそこまで手入れがしてあれば何も言う事はありませんでした。

親切　街中で便利　部屋広い　お風呂が広い　トイレと寝室が離れている　

景観が観れない

Location and staff was amazing! From all my travels around the world to date, I have never met such wonderful staff. Many hotels have excellent staff but at this hotel, it was next level of assistance. The hotel is located in such a great location. The hotel itself is more like a small boutique hotel but our stay was great. Not quite as grand as 5 star hotels but everything is provided, and with the location, exceptional staff and the bathroom it made our trip that much better. Thank you

Beds and pillows were a little soft for my liking but my husband and kids loved it. That’s more of a personal preference. I didn’t like the key system but it wasn’t a problem either.

Os atendentes são muito atenciosos e prestativos!O quarto é muito confortável e o café da manhã no quarto foi sensacional!

Não tem nenhuma vista!

Outstanding in every way. Beautiful and comfortable.

Nothing.

First of all, this five star boutique hotel was our favorite out of six five star hotels in Kyoto and Tokyo. The staff went above and beyond to see that we were comfortable and even arranged couples massages for us. They made our honeymoon trip extra special. Highlights- the room especially bathroom, highlighting amenities inside and outside of the room (free flow coffee/tea in lobby was wonderful). Staff spoke English well. Location was perfect, Walking distance to market with Food Stalls a huge plus. Restaurants and bars across street are all good- make reservations at least day in advance. Chic lobby, quiet hotel.

No complaints!

Flora and Team provided top notched service and were very helpful with the restaurant bookings and prompt with followups. Not forgetting, fantastic location and clean rooms.

It's personal preference. I'm just not a fan of sinking soft beds and pillows. I had neck pain during the stay.