Convenient and 10mins to town

Toilet - no shower screen when shower, making the whole toilet floor wet.. n the toilet sink was too low.. I think this toilet was meant for the disable..

Great location, clean hotel, and friendly, helpful staff

nothing obvious

Modern, well equipped and comfortable

Would like a PowerPoint both sides of the bed. Room was hot for about 45 minutes after we arrived. Would have been nice if a/c was activated pre arrival

We got a free room upgrade

They were having renovations and we weren’t informed before hand

Beautiful hotel and close to everything, staff very friendly and beds comfortable.

Breakfast standard. I asked for poached eggs and was told by the waitress that the restaurant was very busy and the chef might not be able to prepare them! She went and asked and was told that they could manage two poached eggs. The coffee is TERRIBLE of very poor quality and the machines kept breaking down.

The room is tired and shabby. I have taken pictures which I will be uploading to your management team. Room 106 while having a glorious view is very tatty. The carpet is stained in several places, the armchair is stained and shabby, the paintwork is chipped and in need of repainting, the headboard fabric is cracked and rubbed away exposing the white undercloth. The mirror above the desk was filthy and covered in dust. We spent the next night at the Premier Inn in their Premier Plus rooms at half the cost and twice the luxury.

Spacious room. Massive bed. Great location. Nice bar.

Had to wait for breakfasts ordered off the menu.

The room was comfortable and, in general, very clean. The staff were friendly and helpful. Slept well. Great location to walk into the city.

Breakfast seemed rather inefficient and slow to seat people. The tea/coffee machines need to be situated away from the food because the queues for food and hot drinks, tend to clash. The carpet in our room also had stains.