Good service, polite staff, comfortable room.

No complaints.

Breakfast was good

It is definitely tired but the rooms were clean, the 3 nights we stayed the bar was closed

Britannia found me an alternative room quickly, no questions asked.

Noisy neighbours.

Location

Terrible cleanliness, terrible stay and comfort level. Would never stay again.

We didn’t have breakfast

N/A

Centrally located. You have access to many attractions.

The heating system was bad. And they turned it off in the nite, made the room cold

It has the perfect location. Right at the bus transit. 5 mins walking distance to the town centre. There is a Starbucks 2 mins away and and a Sainsbury’s express. You get what you paid for. The paid wifi is really good. My husband was able to play online. The bed was clean.

It’s cleanish. It’s very old. You can tell it wasn’t upgraded for a long time. The rooms are ok. Shower didn’t work first. The drain was blocked. Service manager came very soon after we complaint. The fact we just stayed there to sleep it was ok. No parking.

The lobby with its chesterfield settees. The shower

Everything is very tired looking. The room was sparse (due to covid, as the note in the room says!). Heating not working so a small plug-in radiator, which did the job. No enthusiastic greeting form the reception staff. Restaurant limited to a 1970's style three-course dinner. Coffee shop closed. No car park so, against my better judgement parked in a dodgy looking council car park 10 minutes walk away. next morning found my driver's side window had been smashed. Looked like pure vandalism. Location very central, but the centre has no soul. Everyone walks around as if the have just lost a relative. A very depressing area.