Location is central. Water was hot, shower was easy to use. Numerous lights in the room. Good storage

Cost of parking higher than the average for the city. Room was not thoroughly clean. One had items left from previous occupants and no lining. Carpet had remnants of human cut fingernails. There was a duvet but no bedsheet, no extra covers in case one felt cold, as heater turned off by thermostat.

clean. good restaurant

nothing

Hotel was excellent in a great location, breakfast was brilliant with such a choice !

Great location great vibe

All good staff were great.

Staff was very nice. I had forgotten my airpods in the room. The head of housekeeping (Katarzyna Brzozowska)personally took the pain and posted the airdrops back to me. Also the lady at the reception (Komapreet) helped me a lot. Very good staff.

Cleanliness and general maintenance of the property. This not down to the housekeeping people to maintain the property, lack of poor management

Location staff was lovely apart from 1 person

Couldn’t find my way around not signed very well thought it may have been me being tired but no people was trying to open our door at night time thinking it was their room had terrible sleep both nights

Stunning value for a stunning room.

Size of the room & the standard

Attended a conference in the arena and it's an absolutely fantastic setup. Bright, modern, airy, clean and large enough to accommodate a few 100 exhibitors srands and guests

The Staff were friendly and helpful and the rooms were comfortable. The shower had good pressure and everything was spacious enough.

Excellent, helpful staff. A fantastic breakfast with lots of choice. Great, pitch view room

Some of the communal areas of the hotel are looking a little tired and in need of a kick of paint to refresh.

I like the bedroom. It was warm and comfortable.

I can't fault anything

Location as wedding was on site

Our room was a long walk to the reception

The room was very spacious and bed very comfortable. We enjoyed our stay

There was a half empty bottle of drink left on the wardrobe. Some bottles in the shower are empty (hair conditioner)

Location, facilities and restaurant

Despite paying £20 for two cars we still received a ANPR fine for a car in our party staying in the car park

Excellent breakfast staff very helpful

Originally booked a normal room, but paid £40 to upgrade to the stadium side...which was unique

the bed and bedding were so comfortable breakfast was lovely the check in staff were very helpful and friendly the cookie was scrummy really nice shampoo and shower gel view of the football pitch goal from bedroom

the basin plug was stuck in the sink the bath plug was easily knocked out there was a lot of marks on the walls and skirting mould around bath and on skirting by bath bath was quite short unable to open window

This was a rather Nice surprise, The rooms were a good size, The beds were really comfortable, very clean and tidy and the Breakfast buffet was by far the best I've had in many years of travelling for work, Overall a superb overnight stay. Waking up to the stadium view was also rather good.

I Can't think of anything, Maybe having to pay £8 parking was the only downside.

We were upgraded to a lovely room overlooking the stadium. The room was lovely,bed very comfy and all very clean. Staff were lovely and very helpful. The dining room and breakfast was amazing. Thankyou

I can’t say there was anything that we didn’t like. We were delighted with everything

Friendly / helpful staff & nice sized rooms. Breakfast buffet was lovely, lots of choice from hot food to continental options. Staff in the breakfast room were very attentive and helpful, especially around a young baby.

Minor attention to detail would have made this stay exceptional. Our shower gel bottle was empty in the bathroom which was disappointing. We also booked as a family of four but were only provided with two big bath towels. I’m sure upon asking the staff this would have been rectified but we didn’t do this and just managed without.

Very close to the Coventry arena.

There were a large number of dog staying in the property and when we left the room to go to breakfast one of these dog had weed up the door, which had leaked under it and into the room. (I know that this is not the fault of the hotel).

Clean,comfortable with excellent friendly staff.

Confusion with car parking.Give car details at reception then 3/4 weeks later get parking fine even though registered.

Clean and comfortable room of decent size.

Car park at additional costs although the arena has sufficient space available - should be free of charge for hotel guests. Location is not good if you wish to have restaurant in walking distance. Aircondition unit was defect (fan defect / loud) and I had to turn it off during the night. Television also with connecitvity and screen problems (but I notified reception during check-out and they promised to get this fixed for future guests).

Location of hotel is perfect

First room had broken shower with temperature knob missing and water stuck on boiling hot. Was moved room but TV was not working due to no box connection- I reported it 3 times and it was never fixed so I did not have TV for entire stay

I booked the Hilton Coventry as it was close to the venue that I was attending. The breakfast was very good with a variety of choice. The staff were very courteous and helpful during my stay.

The only let down was the room was tired and extremely hot. It was also a fair walk to the room from reception.

Clean and comfortable

Shower only ran cold and shower gel empty. WiFi didn’t work in room Bad smell in corridor

Greeting was excellent, very good customer service.

It wasn’t clean, needed a lot of maintenance.

Staff was moody n so numb

We were upgraded to a rwin with pitch view.. it felt quite surreal and we enjoyed this unique experience. The breakfast was excellent ...couldn't fault it.

Parking was £10, and although this was a discounted price it was still an add on ... there was no alternative but to pay the charge due to hotel's location.

I would like to express my deepest gratitude towards the incredible team at this hotel. From the start of my exchange with the staff for a request for my room to have towel swans and an ice bucket, the service has been nothing short of excellent. They went above and beyond to make our stay that little extra special. We were greeted with towel swans, heart balloons, confetti and complimentary wine alongside an ice bucket. Every member of the team has been very friendly and welcoming and the room was absolutely beautiful. Thank you very much for taking the time to perform the request and exceed all expectations. My partner and myself have not ventured into Coventry before, however we now know where we will be returning to on our next visit and a place we will recommend to our friends and families. Thank you again for the excellent service

N/A

Nothing

Everything... nasty 🤮🤮🤮🤮🤮 place. Dirty unhygienic dangerous hygiene practice.

Clean, friendly, excellent reception guy, good breakfast.

Bit odd seemed empty guess that’s because it is part of a large event centre on an off day tho. Tried the elliptical walker in the gym bearings seemed wrong tho. it was rough so left.