Excellent location, fantastic staff who were always eager to help and suggest places to visit or eat, ways to get there. The food was very good and reasonably priced, we were supplied with towels for the beach, and they even sorted our car rental for us.

The only negative for me was the bed. It was extremely soft and I found it uncomfortable to rest.

Great location. Fantastic hotel with the best service. Friendly staff great amenities and absolute 5 star.

The hotel is a little oasis in Chania and walking distance to everything. As a solo traveller feeling safe was a high priority and this definitely ticked all the boxes. All staff were lovely and accommodating. The piano was played in the evenings and added to the charm. A great range of books on Chania and Crete in a variety of languages to enjoy reading while sitting back in the comfy lounges. I enjoyed my time immensely. A huge plus was the bus depot next door which meant when I wanted to head to Rethymno I walked for 2 minutes, booked my ticket and headed off in air conditioned comfort.

I would've liked some information on getting to the hotel from the port. I came by ferry and didn't realise the old Chania port is a long way from the ferry port. I ended up finding a taxi, but next time would organise one to meet me at the ferry.

The Samaria is a good hotel made excellent by its staff. We found that nothing was too much trouble for them. They were always there with a pleasant smile and an answer for whatever you needed

There is little to criticise the Samaria for. The pool could be bigger or the hotel could be in a more picturesque location but, to be honest, if you said that to the staff, they'd try and fix it for you!

Nice clean comfortable room. Staff very friendly and helpful. Swimming pool and associated toilet shower changing room is excellent. Breakfast was delicious.

The room was renovated, clean and had all necessary ammenities. Staff was friendly and professional. Overall the hotel surpassed my expecations.

Although the room service menu said 7am to 12am, when we called to request some fruit at 11pm we were told that food is only served until 11pm. After that it is only drinks.

Exceptional service. Hotel staff is very courteous and friendly. The location is perfect, centrally located. Rooms are clean with balcony, great views esp at night.

Superb location, friendly and helpful staff, comfortable stay, and nice breakfast. Definitely good choice when visiting chania. Perfect

Nothing. Just the shower rain in the bathroom was hard to adjust. Tried approx 5 minutes and ended up calling the front desk for help.