Been here many many times since it was called "Sunroute Higashi Shinjuku". I used to love this hotel so much. Everything used to be perfect. Above all, the location is super convenient as it's right next to the subway station.

It used to be super clean. But this time I was shocked that they don't clean up the room very well. In fact, I wondered whether the maid had hoovering up the room at all during my enire stay? Lot of dust everywhere. Thrash can in the room hasn't been emptied properly. I noticed a tissue on the floor and the next day it stayed at the exact same place even after the maid had cleaned up the room. Please sort this out!

Amazing experience all in all.

Tootbrushes and toothpaste not in the bathroom. Provided in the lobby though. So not that bad.

Die Lage an einer sehr gut angebundenen Metrostation in meinem Lieblingsbezirk. Wasserkocher, kühlschrank und Klimaanlage vorhanden.

Noch kleiner können die Zimmer eigentlich nicht mehr gebaut werden. Sie sind einfach so klein, dass das Bett 70% der Fläche einnimmt. Es können keine zwei koffer geöffnet platziert werden. Das Bad ist winzig. Für die sonst gute Kette sind diese Zimmer wahrlich nicht toll. Panel der Klimaanlage muss fest betätigt werden, da sehr alt.

excelente ubicación, relativamente cerca de la estación JR, llegue caminando con mi maleta el primer día, y al lado de una estación de metro. Muy limpio y con todas las amenidades necesarias. El personal es muy amable y el desayuno contundente.

todo ok

Good location for exploring Shinjuku, and good value for money compared to other hotels nearby. Clean rooms, helpful staff at check-in and also handy having a fridge in the room.

As mentioned in other reviews, very small rooms but decent sized bathroom and fine if you’re out exploring all day.

Room was clean and the bed was comfortable. The hotel is also next to a metro station which makes it very convenient.

Room size was small, as with most hotels in Tokyo.

Closed to the station , also lots of free cosmetic items at front of the lobby.

I fell itch on my body every day go on my bed . Also the fridge in our room got some stain inside the fridge.

The hotel amenities in the lobby. They offered everything you might need - face masks, tea, hair brushes etc. I liked the room, it was super quiet. It was really helpful they had coin laundry in the building. I also really liked they had ice machines which was great in the July heat! The room had everything I would need for a stay! It was also right by the metro which was super handy!

The bed was quite hard - but I think at this point I was just getting used to harder beds so it was probably no harder than other beds in Japan. The room was the average size for a Tokyo room which was fine for me as 1 person and just a cabin size luggage case.

We didn’t have breakfast

The cleanliness could have been better along with the staff .

Small room but the location was good and the room served its purpose. It was super close to the things we wanted to do so overall enjoyed the property.

What you see is what you get. It was clean and affordable so nothing to complain about.

staff were friendly and we could keep our luggage for free at the location before check in time. although they did not speak english that well, they tried their best to communicate with us. check in and check out was very fast as well. Very very good amenities such as free sunscreen, face masks, hair masks, face wash, cotton buds and other stuff at the lift. It came in small quantities that were good for travelling.

too small space for 2 luggages to be fully open. had to share a bed as well.

Close to train lines and convenience stores.

None.

Good location--20 second walk from Higashi Shinjuku Station (Tokyo Subway), and within walking distance from Shinjuku JR station. Very professional staff, and great value.

The rooms are a little dark, and a bit old, but clean.

Great location close to transport. Rooms were comfortable, clean and well equipped.

The subway is closely located

1. The hotel room was dusty 2. We found stained couch 3. The bath tub didn't drain properly. Something was blocking the drain. 4. To get to the location, you'll have to be able to navigate Shinjuku station. There are not many lifts so be prepared to lug them up and down the stairs.

localization, tasty breakfast

Location was good for the neighborhood, right next to Konbini and train station. With windows shut I couldn't hear much street noise.

Cleanliness can definitely be improved. Found a previous guest's hairs all over the room, in the shower, on the floor. The shower barely drained so I was up to my ankles in water every time I had the quickest shower. The hotel feels quite dated and tired, in need of some rejuvenation. The automated check-in process is more of an annoying gimmick but perhaps it's useful for self-checkin at nighttime. The fridge in the room was just a "cool box", not a proper fridge. The pillows were incredibly uncomfortable, like sleeping on solid rock. I had to use the blanket as a pillow.

close to the shopping area.

The breakfast.