We really like our stay at Sakura Cross, check in was easy and the staff was really helpful. Its very clean and comfortable. It was relatively affordable for being in a such a good location. Highly recommended.

Location is great! Close walk between two train stations! Staff were attentive and very friendly

Size was abit cosy but for Shinjuku location I believe it is normal. Room size is manageable for 4 people :)

還挺乾淨，但也就這樣了，沒什麼其他優點

住宿在4樓，沒有電梯，這個我忍，畢竟住宿簡介有講；房間結構詭異，東西放不了多少，這個我也可以忍，畢竟算是我自己沒看清楚圖；距離車站有不小距離，這個沒問題，畢竟地圖有寫；旁邊是超大墓地，這是習俗問題，我也能忍；一個四人房，沒壞掉可以用的插頭只有三個，這到底誰能忍啊，現代人怎麼能忍受這種情況啊，差評

The beds were so so comfortable and the pillows were incredibly soft compared to other hotels we have stayed in. The

Friendly staff and modern, clean room.

A little noisy from the regular emergency sirens on the main roads.

The hotel is modern and the room was clean. Pleasant heating in the room. About 5 minutes walk from the metro. Close to a Family Mart to buy something for breakfast.

The room was small for four people: a double bed and a sofa-bed. When you opened the sofa-bed, there was almost no space to put your suitcases. I didn't think the quality-price ratio was good (although perhaps the problem of room size and price is common to all of Tokyo). There is no staff at the hotel, it is self check-in. Breakfast is not offered, nor any other service that one can expect in a hotel.

Sköna sängar. Skön dusch.

Litet rum

Location

A bit small but everything is in Japan!

clean and near enough from train station

room was slightly tight and sofa bed was very small, had to combine with the ottoman and remember not to roll off the futon

I like how they respond promptly to messages and the room was really clean when we arrive. Room was bigger as compared to other family rooms we stayed in Japan. Location was also good and there is a family mart that is only a few steps aways!

I wish we could talk to an actual person. All transactions were via a tablet. We had an emergency on our last day but we could not talk to anyone , they left a phone number to call but we didn't have a local phone /SIM to contact that number and using our phone will incur really expensive cost. They should provide a telephone on the front desk so we could actually talk to someone especially for emergency situations.

clean

no

Location was good and staff was friendly. Easy check in

Small for even 3 person

Lovely and helpful staff!!

Fantastic location - close to Shinjuku City, but not too busy. Close to supermarkets, convenience stores, train lines and restaurants.

The property is clean

The room is slightly small and it’s kindda far from the main station

The room was beautiful, clean, and spacious with a great view. The hotel was in a good part of town, close enough to walk to a garden and downtown, very close to a station but far enough to be seperated from the loudest parts. It's still a busy city so you're going to get noise but we fell asleep easily every night. The bathroom is in the same room, but easy to cover up any unwanted noises by turning on the TV (haha). The stairs were a bit rough as we were on the 4th floor and walking a lot every day but we were warned there would be no elevator and, at the end of our stay, were even offered assistance. The staff is friendly and unobtrusive. Overall a great stay!

Nothing. Everything exceeded expectations. We'll be happy to try again!

Great staff, stylish and clean rooms, fine location, good rates. What more could one ask for?

The beds were really comfy and a great bathroom

I really liked the location of this hotel. It is close to Higashi Shinjuku Station. It is also near plenty of food, convenience stores, and coin laundries.

We were lucky to be on the first floor, but I don't think there is an elevator, which could be an issue if you have a lot of luggage.

location excellent, helped us rearrange bookings

no staff interaction at all

Good value for money

If you plan to travel alot with Tokyo Metro would a good location, as it is close to Higashi-shinjuku station. But if you a JR Line Shinjuku station it would be around 15 minutes walk or catch one stop on the metro and walk for 10 minutes

It was a clean room, clean sheets and nice and modern bathroom and toilet.

The location is okay, you will need to work at least 10-15 minutes to get anywhere good, its up a hill as well so something to be mindful of. The rooms are WAY too small, it's good if you're okay to sleep in a cramped space. Just makes it difficult if you all have suitcases.

the bed

room was small. check inn after 4pm, check out at 10am pretty big gap for the price we paid. no staff at any times. no place to leave the luggages, before check inn or after check out…. no elevator and we had to take our suitcase 4 floors up on our own… all the experience was very disappointing.

The room was fabulous! Very clean. The beds were so comfy. The shower was great. We were lucky enough to score a balcony. It had great views of the city. Location was in a quieter part of Shinjuku, (which is a very good thing if you want to sleep!) about 5 mins walk from the nearest subway or a 15 min walk into the bustle of Shinjuku. Check-in was very easy as they gave us clear instructions.

The steps were a killer. But honestly, after walking 20-30k steps a day around Tokyo, the extra 20 steps at the end were nothing in comparison.

Location is great Close to train & restaurants Clean bathroom, sheet Good big TV Nice soap

The floor feels a bit old, could be replaced.

Location was fabulous

Lots of stairs but they couldn't help this.