The villa was amazing, beautiful and well maintained. The Staff was amazing, extremely friendly and helpful. Steakhouse was great!

Couldn't swim the beach.

The villa and the views are amazing!

If I had to pick one thing…waiting for the shuttle. But it wasn’t too bad…

It was clean and we’ll maintained with a very friendly staff.

Shuttle service was horrible, we called on a few occasions and it was over an hour late or it never showed up at our villa.

The stay was very enjoyable and the views were superb. I only wish I had more time.

The staff and drivers were super friendly and helpful.

Having to take the shuttle so much.

Everything was perfect. Free shuttles to sisters resorts. Also, a bunch of restaurants are included in the all inclusive. Drinks and breakfast was deliver to our villa. Couldn’t have asked for more. The all inclusive offers free COVID testing for your return trip back to the U.S. lastly, you can go to any of the sister resorts and use your all inclusive at the bars even the bars by the beach.

N/A

The Monte Cristo Villa was breathtaking from the ocean views to the design. The property is well maintained daily.

The only thing I didn’t care for was our glass bottom boat tour. That was the only disappointment.

I love the exclusively and privacy a Villa offers. The private pool and jacuzzi and feeling of being in your own home but yet with room service.

We prefer registered but still had to wait with 50 other people upon arrival in a small lobby to check in. I messaged the resort several times prior to our arrival but no one ever answered. Upon arrival w me we’re given a unit with a poor view, cold pool. We asked to be moved and we’re the next day. We asked to have the pool heated but we’re told the rules changed and the pool could now longer be any higher than 87 degrees. Upon moving to the next villa we had the same experience with the pool and the jacuzzi also. This took another day to heat them both and the pool was still not as warm as I wanted. On the third day we had high winds which lasted two days and because of the water temperature we could not use either the pool or jacuzzi. We tried to order room service and found that there was a limit and e could only call once every 45 minutes and could not add to previous orders even though other people in our group hadn’t ordered.