Friendly staff. Very nice restaurant and bar.

Heating wasn't working. Room was cold.

Overpriced, stayed in single room, very small bathroom. Carpets dirty, walls in corridors dirty, doors dirty, the place is generally shabby yet they are charging premium rates.would not return

The breakfast was lovely The location was great easy to get to places

We had a room where some on the plaster was coming of the walls it looked like there has been a leak from the room above but over all was lovely

bed, bathroom, ambient, silence, great staff

the towells smell bad, far from centre

The breakfast was amazing

The sink was clogged and resulted i water being trapped constantly.

nice comfortable room.

nothing

very clean. beautifully decorated. nice location. lovely staff - especially Sian. very happy with the stay and will be returning

n/a

Well appointed rooms and attentive staff. Great location just off the M25

Stairs to the rooms could be a problem for some

Good

Location and price

Clean, comfy, good size and free parking. The room was the perfect base for us when we attended a wedding in saint Albans this weekend

Taxi details on the information sheet would have been helpful

Excellent service, pleasant staff.

Nothing

The pub was well set out with the bar and restaurant, staff were very friendly and helpful, dinner was good after a long wait freshly cooked hot and tasty, convenient location for where we were visiting relatives, individual rooms with character, clean and tidy with a nice bathroom.

The bed was too hard, there was no flexibility and made for a sleepless night, the window only opened slightly and as very hot it did not help as too uncomfortable, we should be able to have a choice as adults to be trusted with an open window. We had a table booked for dinner and when the server took our drink order we were informed that as a large party had just arrived for a buffet our food would not start to be cooked for 25-30 minutes, it arrived about 40 mins later and we ate later than we would have liked, as we had pre booked we should have been catered for at the time we arrived.

Free parking

Breakfast was poor. Lack of choices, no toast, fresh fruit or yoghurts like you normally get in hotels or b & bs. The cooked breakfast was disappointing. Although the room was pretty clean, the carpet was dirty. The communal areas need a good deep clean

It was nice and quiet. The staff were welcoming and so polite.

There was a small fan in the room. It could had been dusted as it was so thick with dust and I had to dust it and clean it myself.

Good selection of draught lagers. Room was clean and free shower gel etc.

The bed was so hard, never slept in such a hard bed. I like a hard bed but this was nuts,, food was limited and very expensive.

The rooms and food are excellent great range of largers too

Room was small, shower door did not close properly, the noise from the extractor fan below was too noisy, to reception was poor

Noisy room from extract Shower too small TV reception poor